ISL Light
April 08, 2024

ISL Light

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

ISL Light is used in our company mainly for two purposes:
- for connecting to our clients to deliver remote support services and
- for our employees to remotely connect to their work computer from home.

We've been using ISL Light for a few years now and it has because a vital program in our day-to-day activities. While ISL Light is easy to use, it still has powerful features that really improve our remote support process.
  • Remote management of computers
  • Remote support
  • Fast and reliable
  • User friendly
  • White label
  • File transfers could be more user friendly
  • ISL Light enables us to help our customer remotely, therefore eliminating costs of on-site visits.

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

ISL Light is easy to use and it can use for remote support to any device: computer or mobile.

ISL Light Feature Ratings

Screen sharing
10
File transfer
8
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
9
Annotations
9
Monitoring and Alerts
10
Multi-platform remote control
10