Expert OJT uses iSpring to write training. Right now.
September 24, 2015
Expert OJT uses iSpring to write training. Right now.
Score 9 out of 10
Vetted Review
Verified User
Software Version
7.1.0 bld 8920
Modules Used
- all
Overall Satisfaction with iSpring Learn
We have a proprietary process for writing job aids (procedures) and conducting on the job training and have been in business for 25+ years. While we have paper based training materials, we have clients in many different industries and countries and needed a way to offer our training in real-time, with security for our intellectual property and without the hassle of shipping. After careful review of several products, iSpring met all of our needs.
Pros
- Intellectual property protection with passwords, watermarking, time limited viewing, a range of dates where product can be viewed. This is very important to us as our presentations are used outside of our organization.
- VERY RESPONSIVE CUSTOMER SERVICE. If an author has a question, or there is a technical issue, we get a response the same day and, if needed, a "fix" within a reasonable time.
- Very useful and intuitive interface both on the PowerPoint add in and the online authoring tools.
- Always making useful improvements to the product.
- Runs on any platform. We use it on Windows based machines, Android phones and tabs, iPads and iPhones.
- Many different tools... quiz formats, import of videos, "interactions" that give users an interesting way to view information.
- Very intuitive to use with PowerPoint.
Cons
- There are a LOT of report formats. Can be confusing. If you are a data geek, you'll love it! But, for our users, a simple visual "signoff" matrix of who has been trained on what module and what date would be helpful.
- The iSpring Viewer lets users download a presentation. Formatting can be "off" on some machines. I think they're fixing this.
- We should be able to set up an "organization" where a client can have their own students under our "umbrella" and view reports for their students, but not any other students or clients. This would offer a multi-level way to offer our presentation. The process for doing this could be better explained.
- Many software providers offer third party "experts" to help with the technical side ... while I get excellent help from iSpring, it would be useful to have a third party look at our screens, layouts, etc. and offer an assist.
- Able to produce first rate presentation quickly.
- Much better way (for some clients) to use our information versus paper based materials.
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