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There are many hosting companies, and only one hosting company that we believe is best.
November 10, 2020

There are many hosting companies, and only one hosting company that we believe is best.

Shane Harper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JetRails

Our organization uses JetRails extensively for our clients. Their understanding of how to optimize hosting technology is second to none, furthermore the personal touch and real relationships we have with their team are unapparelled. Review JetRails' extensive podcasts on hosting to learn more about their expertise, and why they are the best in the industry for hosting.
  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
  • JetRails could benefit from additional growth.
  • Removal of difficult hosting conversations with customers.
  • Improved up time.
  • Improved stability in high seasons like holidays.
JetRails works well in conjunction with a wide variety of hosting solutions.
The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.
JetRails support is optimal, and the reason that we no longer host client sites ourselves. It's not great having to help people at odd hours such as the middle of the night or on weekends, and I continue to be impressed with JetRails team's ability to help people during what would otherwise be off hours for our team.

Do you think JetRails delivers good value for the price?

Yes

Are you happy with JetRails's feature set?

Yes

Did JetRails live up to sales and marketing promises?

Yes

Did implementation of JetRails go as expected?

Yes

Would you buy JetRails again?

Yes

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.