There are many hosting companies, and only one hosting company that we believe is best.

The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.

JetRails support is optimal, and the reason that we no longer host client sites ourselves. It's not great having to help people at odd hours such as the middle of the night or on weekends, and I continue to be impressed with JetRails team's ability to help people during what would otherwise be off hours for our team.

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.