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Jira PM review
April 09, 2019

Jira PM review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

Jira project management system is used to manage project tickets. It's used across departments, and helps prioritize work.
  • Flexible in building interfaces for different teams
  • Powerful archive provides historical data for past projects in case they need to be retrieved
  • Links to different software to easily load information and build tickets faster
  • Interface is outdated and not easy to use, which makes it slower to work with the tool
  • Ticket linking is not very flexible, so it's not easy to reference work to other department work in progress or past
  • Overall system is very technical, making it challenging for more non-technical teams to join and use the tools
  • Positive: organize work, prioritize tickets
  • Negative: takes a long time to work with the team, not easy to learn functionality
  • Positive: Very good archive tool to reference past projects
Jira is more powerful, flexible and fundamental, whereas Asana is easy to use.
Integration is fundamental and not easy, need well trained teams to complete it.
It's not easy to use, but once PMs are trained, it works out well.
Well used for complicated projects that have many moving pieces, like development and other technical projects. Not very suitable for high-level work tracking, like design and production.