JIRA is the best!
Anonymous | TrustRadius Reviewer
November 16, 2019

JIRA is the best!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with JIRA Software

In my office, I am working as in Quality Assurance and we all are using JIRA Software to track issues. This is the best tool for tracking all the issues, stories, epic, test cases, etc. So far, I haven't faced any issues using JIRA over the past 3 years.
  • It is very user-friendly.
  • Bulk change option is the best thing in JIRA Software. If anything we need to change or update in written test cases, we can easily update all the written test cases by using bulk change option. No need to update manually for each test case. It's very cool and saves time!
  • We can attach the photos, videos for the reference in posted bugs.
  • We can only upload the files (images, videos) less than 10 MB in size.
  • It would be great if we upload the files more than 10 MB size.
  • JIRA is not an open-source tool. So it is not possible to use at some start-up companies.
  • So far, I've faced no problems using JIRA software.
It's user friendly!

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

It is good for tracking all the bugs, stories, test cases, epic, etc. We can see the status in a common dashboard. Only less than 10 MB size can be upload. Bug life cycle method is good (create, open, resolve, INQA, reopen / closed).
However sometimes when we write test steps in JIRA, it's not quickly updated. It took some time to reflect the written test step.