Item: JobBOSS²
Rating: 4
Author: Verified User

Use Cases and Deployment Scope

JobBOSS² is our MRP/ERP system for our small manufacturing business. We use it to track all materials and jobs through our value stream. We also use it for all of AR/AP and bookkeeping.

Pros and Cons

Cloud based, very easy to login from anywhere
Tracking invoices and pulling reports for AR & AP works well.
Database of customers and vendors
Custom Development team provides quotes in a reasonable timeframe

Custom reports - support for this should be included, and not an added cost.
Margin Summary cost data is broken, duplicating costs. Cannot be used for analysis.
Scheduling module is difficult to use, difficult to adjust for changing team size and capacities.
Subassembly jobs show $0 Job Value; this creates a mess when trying to gauge the $/hr profitability of individual job numbers. Because all of the profit is in the parent assembly, most of the hours are stuck with the child jobs showing $0 in sales value.
My customer service rep cannot answer any technical questions, I'm referred to a support queue.
Support reps are quick to call an issue DONE and close out my ticket, without verifying that my problem has been addressed.
I cannot look at my sales backlog and show how many dollars from jobs are scheduled due for this week, next week, the week after, etc.

Return on Investment

We do not have the ability to compare quotes and manage different supplier pricing within JobBOSS². This wastes time and relies on the employee doing this outside of the system.

JobBOSS² lets us all work out of one data container, eliminating other manual tools and spreadsheet processes. How this compares to other available software packages is difficult to say without jumping ship and trying another, and we feel locked into JobBOSS² ERP and its recurring costs at this point.

Key Insights

Do you think JobBOSS² delivers good value for the price?

Are you happy with JobBOSS²'s feature set?

Did JobBOSS² live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JobBOSS² go as expected?

I wasn't involved with the implementation phase

Would you buy JobBOSS² again?

Other Software Used

Google Sheets, Microsoft Power BI, Microsoft Project

Likelihood to Recommend

JobBOSS² works great for scheduling material requirements and driving purchasing. Setting up dashboards is fairly easy, as long as the data already exists in the system. Running admin AR/AP in JobBOSS works well. Accepting payments with NET1 in JobBOSS² works well. I want to drive my business with throughput accounting KPIs, but I cannot get these from JobBOSS² as it is not set up for this.

If the standard reports work for you, great! If they don't, PREPARE TO PAY!

Overall Satisfaction with JobBOSS²