An Overall Powerful CRM for Businesses.
September 28, 2022

An Overall Powerful CRM for Businesses.

Venkatesh Srinivasan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Infusionsoft by Keap

Overall Satisfaction with Keap

We use Keap for email automation and other tasks. What keeps it high is it can be integrated with many applications, which is very much useful for small businesses. They also have many training materials available to help small businesses like us to train ourselves to get more output.

Pros

  • Email Automation.
  • Lead Management.
  • Sales Pipeline.
  • Payment

Cons

  • Ease of use, but vast number of training materials available.
  • It's like mobile version has low features compared to the web version.
  • The campaign part is bit complex and take time to learn things.
  • A time saver in email marketing.
  • A solid one in lead generation and pipeline management.
  • Overall a good time saver for small businesses to handle multiple tasks in the given time/day.

Do you think Keap delivers good value for the price?

Yes

Are you happy with Keap's feature set?

Yes

Did Keap live up to sales and marketing promises?

Yes

Did implementation of Keap go as expected?

Yes

Would you buy Keap again?

Yes

Keap is a solid CRM with everything needed for a business, but what it makes a bit lagging is it's not easy to use. Need to be trained before using it, but there are a lot of resources/training materials available to train ourselves. Overall, it is highly recommended with multiple features in it.

Keap Feature Ratings

Landing pages
10
Mobile optimization
8
Email deliverability reporting
8
List management
Not Rated
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
Not Rated
Automated sales alerts and tasks
9
Calendaring
10
Standard reports
10
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated

Comments

  • Ava Wiebe | TrustRadius Reviewer
    Hi Venkatesh! Thank you so much for taking the time to leave a review. I'm glad to hear that Keap's training materials and integrations help make it a useful asset for your business.
  • Venkatesh Srinivasan | TrustRadius Reviewer
    You are most welcome Ms. Ava Wiebe

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