Overall Satisfaction with Keap (formerly Infusionsoft)
I am able to keep in line all contacts we have had in the past: conference contacts, research study contacts, and current consumer patients. I also like the creative emails that our team is able to work up with the templates, which makes our messages pop a bit more.
- Consumer relations
- Contact cooridination
- Follow up on leads
- Build new templates and save.
- Reuse built templates.
- Ability to rename/create different types of contacts.
- Great return on marketing campaigns.
- Repeat customers with broadcast emails.
- Send multiple contacts the same email at one time--cutting down on employee work.
- Microsoft 365 (formerly Office 365)
Outlook is great for those we contact every day for more decisive purposes, but not for marketing and specials we have. It is a more professional look to the market to our consumers and a great way to let our contacts know when we will be attending a trade show or offering new testing.
Do you think Keap delivers good value for the price?
Yes
Are you happy with Keap's feature set?
Yes
Did Keap live up to sales and marketing promises?
Yes
Did implementation of Keap go as expected?
Yes
Would you buy Keap again?
Yes