Feedback analysis platform is powerful and effective.
January 05, 2022

Feedback analysis platform is powerful and effective.

Austin M. Dai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keatext

Keatext is an accurate feedback analysis platform. It integrates seamlessly with Salesforce, allowing you to easily import your customer data. This tool streamlines massive volumes of multi-channel comments like survey questions and social media posts to produce actionable insights. Mentioning that Keatext integrates with the best survey platforms such as SurveyMonkey and SurveySparrow.
  • Integrates seamlessly with Salesforce.
  • Easily import your customer data.
  • You can analyze plain text data.
  • Dynamic reporting tools make it easy to share information and ideas.
  • Not available for Mac / iOS
  • Integrates seamlessly with Salesforce.
  • Watchlists to monitor specific topics.
  • Connection of comments based on topics.
  • Keatext is a cloud-based tool that analyzes comments, including responses to surveys, opinions thus providing concrete information to make good decisions when necessary.
Its features and integrations can be configured to meet your needs.

Do you think Keatext delivers good value for the price?

Yes

Are you happy with Keatext's feature set?

Yes

Did Keatext live up to sales and marketing promises?

Yes

Did implementation of Keatext go as expected?

Yes

Would you buy Keatext again?

Yes

Keatext helps
understand the needs of our customers. This platform quickly and accurately analyzes, groups, correlates and tracks each comment, to be able to respond quickly to situations that require immediate attention.

Keatext Feature Ratings

Multi-channel customer feedback collection
9
Product usage analytics
9
Customer experience dashboard
9
Customer journey mapping
9
Churn risk scoring
9
AI-powered recommendations
9
Website A/B testing
9