Unlock information, instantly with Keatext
Overall Satisfaction with Keatext
Keatext is a robust solution that analyzes thousands of chat conversations, support tickets, and call transcripts on a daily basis to provide a 360-degree view of customer issues, likes, expectations, and requests.
Pros
- You can easily import surveys from SurveyMonkey.
- Analyze existing survey responses.
- Automatically analyze new survey responses.
- You can upload data as a CSV file or integrate it directly with Zendesk, Intercom, Surveymonkey, and over 400 other platforms.
Cons
- It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
- Integration with SurveyMonkey and more than 400 other platforms.
- Exportable Analysis -
- Summary of Issues and Opinions.
- Upload data as a CSV file.
- I decided to implement Keatext due to its extensive list of integrations. The Keatext integration allows me to import my surveys instantly from my SurveyMonkey account, providing a 360º view to identify and improve the experience of my clients.
They offer a variety of features including data warehouse management, analytics, collaboration, and more. They make it easy to integrate with various third-party apps like Intercom, Slack, Customer.io, Slack, Google, Salesforce, and more.
Do you think Keatext delivers good value for the price?
Yes
Are you happy with Keatext's feature set?
Yes
Did Keatext live up to sales and marketing promises?
Yes
Did implementation of Keatext go as expected?
Yes
Would you buy Keatext again?
Yes
Comments
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