Great Product
November 03, 2020

Great Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kemp LoadMaster

Kemp LoadMaster is used as a load balancer by all the users and for all web applications.
  • Easy to use. The interface is intuitive and there is no need to be Kemp expert to setup a new VIP or to make changes in the existing configuration.
  • Unlike some other products, all options and buttons are present here in the same page. Once you quit the page, either you did it well and it works or it does not work and you did not do it well.
  • Except for special rules, no need to configure groups or permissions or whatever in deep hidden pages before setting up your VIP. All you need is present in the same interface. Just click and select, that's all. The settings are auto applied.
  • Reactive support. The Kemp support team answers fast with revelant information.
  • The support knows that your time is important and does not ask for useless information. They don't ask for the 10 past years logs or what you have eaten last day ([questions with] no link to your issue, you probably got such weird questions with some other vendors )
  • No weird issues.
  • As far as I know, the Kemp LoadMaster does not create major issue for "bugs" or for any other reason. The appliances are stable.
  • I don't know. For the basic needs I have, the Kemp LoadMaster is enough. But as said, my needs are basic (creating VIP for load balancing http/https sessions, and sometimes redirecting webpages ). So maybe this appliance misses features but I don't need them at the moment.
HA Proxy is a low-cost solution and is not as efficient as Kemp LoadMaster.
User-friendly interface.
Reactive support.
The Kemp support team answers fast with revelant information.
The support knows that your time is important and does not ask for useless information. They don't ask for the 10 past years logs or what you have eaten last day (no link to your issue, you know, but probably you got such weird questions with some other vendors)

Do you think Kemp LoadMaster delivers good value for the price?

Yes

Are you happy with Kemp LoadMaster's feature set?

Yes

Did Kemp LoadMaster live up to sales and marketing promises?

Yes

Did implementation of Kemp LoadMaster go as expected?

Yes

Would you buy Kemp LoadMaster again?

Yes

Easy to use and works fine.
The interface is intuitive and there is no need to be [a] Kemp expert to setup a new VIP or to make changes in the existing configuration.
Unlike some other products, all options and buttons are present here in the same page. Once you quit the page, either you did it well and it works or it does not work and you did not do it well.
Except for special rules, no need to configure groups or permissions or whatever in deep hidden pages before setting up your VIP. All you need is present in the same interface. Just click and select, that's all. The settings are auto applied.