Solid Price, Even Better Product
November 02, 2020

Solid Price, Even Better Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kemp LoadMaster

We leverage Kemp LoadMaster for load balancing internal and external systems. We needed a balancing system that was both secure and reliable. We needed something that wouldn't break the bank, but would also provide uptimes needed to meet strict internal and external SLA agreements in place.

Pros

  • Secure.
  • Reliable.
  • Low touch.

Cons

  • GUI is a bit dated.
  • No "confirm" button GUI.
  • Increased uptime.
  • Simplified patching process.
  • Simplified networking.
Better performance, cheaper, and more reliable.
The product and documentation is very usable. I gave an 8/10 instead of a 10/10 because the GUI can be bit difficult. There are lots of areas where making one click will apply a change. There is no "save" button or "confirm" button. It can be easy to accidently change a production VIP because of this, so great caution must be taken. Other than that, everything is very intuitive and their documentation is very thorough.
I have only had to contact Kemp Support a handful of times. Each time I put in a support ticket, I received a call within 30 minutes. Each engineer I worked with was knowledgeable and had us on a quick path to resolution. I never had to wait or ask for anything to be escalated.

Do you think Kemp LoadMaster delivers good value for the price?

Yes

Are you happy with Kemp LoadMaster's feature set?

Yes

Did Kemp LoadMaster live up to sales and marketing promises?

Yes

Did implementation of Kemp LoadMaster go as expected?

Yes

Would you buy Kemp LoadMaster again?

Yes

Kemp is perfect for all load balancing. Whether a small internal site, or a public-facing internet site, Kemp is well suited. It handles load balancing well whether it's dealing with tens of thousands of connections, or just a few. There are countless different VIP options you can configure, and the documentation for each is simple and easy to follow.

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