Do your research
April 23, 2022
Do your research
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- Response
Overall Satisfaction with Khoros Care (Formerly Spredfast + Lithium)
We use this in order to engage and provide assistance to customers on social media.
- easy to use
- no customer service-read an article
- if there is an issue you have to email and hope for a response
- system not reliable
- no support
- we have had increased issues with system being down that has affected our kpi
I haven't.
Do you think Khoros Care delivers good value for the price?
No
Are you happy with Khoros Care's feature set?
No
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Care again?
No