Overall a decent software for social Media tasks
March 06, 2024

Overall a decent software for social Media tasks

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing

I used Khoros marketing. It helps us with our social media work. With the help of Khoros marketing, we schedule our content across multiple social media platforms. It really helps us with social listening and monitoring. Analysis and reporting were also decent. I would recommend to users who eat, sleep, and drink social media.
  • Schedule Content.
  • Social Media Monitoring and Listening.
  • Analysis and reporting.
  • They can improve the Analytics part.
  • Promotions part can also improved.
  • They provide data driven insights.
  • Real Time Analysis of posts.
No, we haven't engage with the customer support team.
We are really impressed with the social media listening tool. They provide exact information very quickly.
Overall, it's a decent software. It provides all the info that a company needs for social media tasks.

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

Yes

Did implementation of Khoros Marketing go as expected?

Yes

Would you buy Khoros Marketing again?

Yes

Khoros marketing saves a lot of our time. With the help of this tool, we can schedule and analyze our social media posts. They give good insights.

Khoros Marketing Feature Ratings

Boolean keyword searches
6
Filtering out noise/spam
5
Sentiment analysis
7
Broad channel coverage
8
Not Rated
Content planning and scheduling
Not Rated
Audience targeting
Not Rated
Workflow management
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
Not Rated
LinkedIn
Not Rated
Instagram
Not Rated
Pinterest
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated