Facility Security Officer Review of KnowBe4 Compliance Plus
August 18, 2025

Facility Security Officer Review of KnowBe4 Compliance Plus

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Compliance Plus

Used for two reasons, one is for prevention of harmful emails. This includes training and phishing campaigns. Other is for LMS functions. This is incredibly valuable in maintaining NISP training requirements. Policy function is used for most NISP training as well as company policy distribution.

Pros

  • Setting up training/phishing campaigns. Clone feature is great.
  • Policy training function. This feature has been a real timesaver.
  • Catching harmful emails. Monthly campaigns keep folks from getting lackadaisical about looking at emails before opening.
  • Documentation of training via the LMS. Such a timesaver!

Cons

  • Creation of cvs file for user upload can be a bit vexing.
  • Last used notification templates being at the top of list vice bottom.
  • Ability to create custom reports vice editing reports that can be generated.
  • Ability to generate custom proprietary training vice using "Policy" function as a workaround.
  • Man hours used to track training has been greatly reduced. Gone from ten hours to manage a training event to less than an hour. applying to over a dozen annual training events.
  • Recognition of harmful emails. Reporting of suspicious emails has greatly risen from one or two a month to over a dozen. Reduced reporting of spam as suspicious email as well.
  • Historical data base of completed events and associated data with events.
Meeting the training requirements of 32CFR117.

Although not a legislative or data privacy requirement, the meeting training requirements of ISO 9001 QMS requirements as well as those for ISO 27001.
One stop shop for "security" training is absolutely great.
Training content is close to leading edge vice bleeding edge. Quality of content is above par with other training curriculum.
There are some areas in administering training that you just have to know how to work/use/implement vice being super user friendly.
Tested Moodle for use as our LMS and used it for one training event. Found Moodle to be very user unfriendly as well as not being a time saver. Frustration with Moodle became such that it was easier to email and track vice using.

Do you think KnowBe4 Compliance Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 Compliance Plus's feature set?

Yes

Did KnowBe4 Compliance Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Compliance Plus go as expected?

Yes

Would you buy KnowBe4 Compliance Plus again?

Yes

Well suited for annual mandatory NISP training. This has gone from emailing out and tracking on spreadsheet to using LMS to disseminate and track. The notification templates eliminate reminder and past due emails.

Modifying Policy feature to a user defined training would streamline processes for NISP training.

KnowBe4 Compliance Plus Feature Ratings

eLearning Content
10.0
Multi-Lingual Support
10
Structured Learning
10
Course Searches
10
Historical Metrics
10
Cloud-Based Content
10
Automation & Integration
10
Learning Management
10.0
Course catalog or library
10
Player/Portal
10
Learning content
10
Progress tracking & certifications
10
Learning reporting & analytics
10
Gamification
10

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