Item: KnowBe4 PhishER/PhishER Plus
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We have our employees submit potential phishing attempts through KnowBe4 PhishER, and then our Cybersecurity team cleans up whatever the AI doesn't catch. It really streamlines the anti-phishing process.

Pros and Cons

Simple one-click process for end users
Statistical overview
PhishRip to remove bad emails

A more verbose interface for examining emails

Return on Investment

Has helped us stop things before they get big
Freed up our team to do cybersecurity improvement rather than just incident response

Time Savings

I think we've saved plenty of time, but I haven't actually checked with our incident response staff yet.

PhishER Capabilities

I think we have all of them, but mostly use PhishML

Alternatives Considered

Cofense Intelligence and Hook Security

KnowBe4 PhishER was just offering the most support for the best price

Key Insights

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

Likelihood to Recommend

It's appropriate whenever people want an easy process to submit phishing attempts. If you have a highly technical environment where people are willing to forward emails to a specific team or otherwise report it "for free", that would be more cost efficient.

KnowBe4 PhishER Saves User Energy

Overall Satisfaction with KnowBe4 PhishER