KnowBe4 Product Review
Updated March 19, 2025
KnowBe4 Product Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 PhishER/PhishER Plus
We have been using KnowBe4 for our security awareness training for 4 years, and it has met or exceeded our expectations. As cybersecurity threats continue to evolve, it’s crucial to equip employees with the right knowledge to identify and prevent attacks—and KnowBe4 makes that process seamless, engaging, and effective. I recommend KnowBe4 to any organization looking to enhance security awareness, reduce human error, and strengthen their cybersecurity posture. It’s an essential tool in today’s cyber-threat landscape.
Pros
- User Friendly
- Training Modules
- Phishing Simulations
- Great Customer Support
Cons
- More training content
- Better Reporting
- No guessing with the PhishER
- PhishRIP removes threats from other inboxes before they are a problem
Before implementing KnowBe4 we had 20-30 support tickets coming into the helpdesk where users wanted to know if a message was safe to open. This consumed valuable cycles from our helpdesk every day. Today with the PhishER email are submitted and the Machine Learning (ML) grades them and responds automatically to the employee in minutes.
We have implemented PhishER, PhishRIP, PhishML, PhishFlip and PhishER BLocklist.
All the listed tools above have saved vast amounts of time for the helpdesk team as well as for my user base.
KnowBe4's PhishER was the deciding factor for us.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
Yes
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes
Comments
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