Recommended
March 21, 2025

Recommended

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 PhishER/PhishER Plus

We use KnowBe4 PhishER to assess and train employees. The largest entry point for ransomware and malware is employees and their email. KnowBe4 PhishER provides great training and simulation to help our employees become and remain vigilant. The ease of use is awesome, being able to easily deploy a simulation on regular intervals allows us to constantly train and get more of our time back.

Pros

  • Minimal configuration to get started.
  • Configuration options to keep things evolving.
  • Detailed reporting demonstrating effectiveness.

Cons

  • When resolving emails, and going back to the inbox, it should reload so the resolved emails are no longer there.
  • Frees up human resources to focus on other threats
  • Real time mitigation of phishing attacks
  • Actionable data about real threats
KnowBe4 PhishER cuts down on the noise and when it does fire off, we get the actionable data we need to make an informed decision. As a smaller company we only have so many resources and need to diligently chose which threats get the most attention. The time it saves is invaluable.
Our organization has implemented PhishRIP, phishing templates from known phishing emails, and implemented block lists based on user-reported email threats. These features have enabled us to evaluate our users weaknesses thus allowing us to deliver focused and tailored training to where it is needed most and enabling us to tighten up filters where needed.
For the average system admin the UI and functionality is very intuitive and requires very little explanation. When an explanation is needed, it is answered in the documentation. Occasionally there are issues with the report button showing in Microsoft Outlook but is usually resolved with an update to Outlook and restarting Outlook.

Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?

Yes

Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?

Yes

Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?

Yes

Would you buy KnowBe4 PhishER/PhishER Plus again?

Yes

KnowBe4 PhishER is great for regularly testing our workforce and assigning targeted training. With minimal configuration getting started was a breeze. Being able to build a baseline and increase the complexity is a huge bonus. The detailed reports make it very easy to demonstrate the ROI and allows our SOC to sleep better at night knowing that are employees are staying vigilant.

KnowBe4 PhishER/PhishER Plus Feature Ratings

Company-wide Incident Reporting
7
Integration with Other Security Systems
5
Centralized Dashboard
9
Machine Learning to Prevent Incidents
8
Live Response for Rapid Remediation
9

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