The jury is still out.
Updated January 04, 2022

The jury is still out.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Power PDF Standard

Overall Satisfaction with Kofax Power PDF (formerly Nuance)

We are constantly looking for more efficient ways to deliver documents to clients. We were looking for a simple solution to edit and combine/separate documents to streamline what a client receives and need to respond to. We do not create our own documents. The goal was an easy client experience.
  • Separate documents.
  • Combine documents.
  • Additional editing as needed.
  • Confusing.
  • Not straightforward as competitors are.
  • Almost too many options.
  • Currently, none. It takes more time than I'm willing/able to spend.
It's not easy to use. It's very complicated for the simple uses that I have in mind. I've spent a lot of time trying to figure out how to do things like combine pdfs into one file.
I believe that if I can ever figure out Kofax it will be the better, more useful product, but for now I need to stick with Adobe.
I haven't really used this yet.

Do you think Tungsten Power PDF delivers good value for the price?

Not sure

Are you happy with Tungsten Power PDF's feature set?

Yes

Did Tungsten Power PDF live up to sales and marketing promises?

No

Did implementation of Tungsten Power PDF go as expected?

Yes

Would you buy Tungsten Power PDF again?

No

I look forward to delving into all of the featured offered, but I need to be efficient in my work day and I can't spend a lot of time trying to figure out how the product works. I need to look at an icon or description and have the icon or description do what I expect it to do. I have very simple needs, but they are key in helping me get my job done.
I admit to being a limited user. This software was recommended to me by a colleague and I have not had a chance to delve into it as much as I would like. I was hoping for something very simple and intuitive that I could immediately make use of. That did not prove to be the case.

Using Kofax Power PDF (formerly Nuance)

1 - Administration - new business processing and customer care.
3 - My supervisors and colleagues.
  • Putting pages in a different order
  • Deleting pages
  • Combining pages
  • Combining pages is huge.
  • I'm still exploring this.
It's a bit pricy, but it's very helpful.

Evaluating Kofax Power PDF and Competitors

  • Product Features
  • Product Reputation
This product was recommended by a co-worker who uses it a lot.
I'm happy with my choice.

Kofax Power PDF Implementation

I did it myself, so I was sorry it took me so long to figure out.
Change management was minimal - None.
  • Figuring out how to use the software.

Kofax Power PDF Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Quick Initial Response
None
No I did not, it's too expensive.
I cannot, but I've not needed a lot of support.

Using Kofax Power PDF

ProsCons
Like to use
Technical support not required
Well integrated
Consistent
Unnecessarily complex
Difficult to use
Lots to learn
  • Once I figured it out, the combining documents is a game changer.
  • any creation of pdfs.
It was hard for me to learn how to use the system, but now that I've figured it out, I feel pretty confident.