Superior product at an amazing price!
Updated January 06, 2022

Superior product at an amazing price!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Power PDF Advanced

Overall Satisfaction with Kofax Power PDF (formerly Nuance)

Kofax Power PDF is used by our entire organization to create and manage PDF documents for the everyday operation of our business. It helps us maintain quality and security of client documents.
  • Adding security.
  • Microsoft Office conversions.
  • Commenting on and editing documents.
  • Pages (especially on the pages panel) sometimes load quite slowly.
  • Kofax has saved us a great deal of time in accessing and managing PDF documents for our clients.
  • Kofax saved us a lot of money (without losing functionality) compared to other PDF products and subscriptions available.
Power PDF is very easy to use and has allowed us to quickly and easily access and manage client documents.
We had previous experience with Nuance Power PDF, so we were familiar with the platform. We had tried a trial of Adobe, but preferred Kofax as it is much easier to use and navigate. On top of being a more user friendly program, Kofax Power PDF is also a lot cheaper. We found it to be an easy decision to go with Kofax over the other options as it was priced better and worked much better for our needs than any other option.
The support staff is helpful but some of the support is provided by another organization. This meant that some of the support I received was not actually relevant to the questions I was asking.

Do you think Tungsten Power PDF delivers good value for the price?

Yes

Are you happy with Tungsten Power PDF's feature set?

Yes

Did Tungsten Power PDF live up to sales and marketing promises?

Yes

Did implementation of Tungsten Power PDF go as expected?

Yes

Would you buy Tungsten Power PDF again?

Yes

Commenting, highlighting, document conversion (especially Microsoft Office), security, and PDF printing are the features we use most commonly in our organization. These features make it very easy to manage and create PDFs every day.
Kofax is well suited for all of our PDF needs.

Using Kofax Power PDF (formerly Nuance)

2 - All of our staff uses Kofax Power PDF. Our main use is for client documents and communications. We also provide final deliverables for our paperless clients using Kofax Power PDF. For our paperless clients, we find the password security very useful.
  • Allows us to utilize a paperless retention strategy for our records.
  • Editing of working papers.
  • Managing and sharing client deliverables.
  • Placing handwritten signatures has saved us significant time as compared to printing and signing documents.
  • We have been able to utilize stamps to place watermarks on documents.
  • Saving Microsoft documents as Kofax PDF files rather than printing to PDF is a handy time-saver.
  • Sending documents for e-signature directly through Kofax Power PDF would be very beneficial for our organization.
It is almost a guarantee that I will renew, as it is hard to imagine what day-to-day operations in my organization would look like without Kofax Power PDF.

Evaluating Kofax Power PDF and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I would say the single most important factor in my decision to purchase Kofax Power PDF for my new company is prior experience with the product (Nuance Power PDF). I used this program at my previous company and was very familiar with the features and usability. Beyond this, I did compare the features and price to product offerings from other providers, but Kofax Power PDF was the obvious choice given the features available and the price.
I would not change anything about my evaluation and selection process. We made the right choice for our organization going with Kofax Power PDF and it did not take long for us to make that decision.

Kofax Power PDF Implementation

Implementation was as simple as installing the program and entering our license.
Change management was minimal
  • Determining appropriate licensing requirements.

Kofax Power PDF Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, we have access to a strong IT department, so we did not feel it was necessary to pay for additional support.
I made an error in ordering, resulting in a need for a refund. The support team was exceptionally quick in processing my request and issuing a refund.

Using Kofax Power PDF

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding password security.
  • Highlighting and commenting on documents.
  • Adding, deleting, and re-ordering pages.
  • Looking at the pages panel, it can take a long time for page previews to load in large documents.
Kofax Power PDF has all of the features I need and expect from a PDF software and these features are very easy to use.