QuickBooks Desktop Premier

QuickBooks Desktop Premier

About TrustRadius Scoring
Score 8.1 out of 100
QuickBooks Desktop Premier

Overview

Recent Reviews

QuickBooks review

9 out of 10
May 03, 2021
We use QuickBooks as our primary financial software. It handles, inventory, payables, payroll, receivables and all financial reporting.
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Excellent Accounting Software

8 out of 10
May 01, 2021
It is the main accounting software for the company. It helps us track expenses and income and keep our finances well balanced making it so …
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Great for small nonprofits!

9 out of 10
May 04, 2020
Quickbooks Desktop Premier is being used across our whole organization. We are able to record donations, payments, vendors, as well as run …
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Awards

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Popular Features

View all 44 features

Bank reconciliation (56)

10.0
100%

Accounts receivable (58)

8.4
84%

Accounts payable (57)

8.4
84%

Standard reports (55)

7.4
74%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is QuickBooks Desktop Premier?

QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

What is Zoho Books?

Zoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. The vendor offers a 14 day free trial.

Features Scorecard

Payroll Management

8.7
87%

Customization

1.3
13%

Security

7.6
76%

Reporting & Analytics

6.4
64%

General Ledger and Configurable Accounting

8.2
82%

Inventory Management

3.7
37%

Order Management

7.5
75%

Product Details

What is QuickBooks Desktop Premier?

Quickbooks Desktop Premier is the on-premise version of Quickbooks designed for various industries. It features core accounting capabilities, including general ledger, double-bookkeeping, and reporting. It also includes invoice status tracking, contractor management, and time and inventory tracking. Premier in particular is designed to enable industry-specific tasks for general contractors and organizations in manufacturing and wholesale, nonprofits, service, and retail sectors, as well as servicing general business needs.

QuickBooks Desktop Premier Video

QuickBooks Desktop Pro/Premier Plus

QuickBooks Desktop Premier Integrations

QuickBooks Desktop Premier Competitors

QuickBooks Desktop Premier Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is QuickBooks Desktop Premier?

QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.

What are QuickBooks Desktop Premier's top competitors?

Priority AccountEdge are common alternatives for QuickBooks Desktop Premier.

What is QuickBooks Desktop Premier's best feature?

Reviewers rate Benefit plan administration and Bank reconciliation and Order entry highest, with a score of 10.

Who uses QuickBooks Desktop Premier?

The most common users of QuickBooks Desktop Premier are from Small Businesses (1-50 employees) and the Accounting industry.

Reviews

(1-25 of 62)
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Score 1 out of 10
Vetted Review
Verified User
Review Source
We use it to plan purchases, sales, AP/AR, GL. Our version is 2 user multiuser (It honestly is not multiuser). Our version is Wholesale/Mfg.
  • Order entry
  • Search customers, vendors, products
  • It doesn't do anything else good.
  • Make multiuser real multiuser. Everyone must log out (cumbersome process) so one single user can do many tasks. They include Changing Sales Tax Rate, Deleting a customer, Defining fields for a customer, [Adjusting] product quantities, [Backing] up [QuickBooks], Delete a ledger code, Delete an inventory part, add additional notes.
  • Could have lines between listing on invoices.
  • Could track inventory product purchases. My old 1970's UNIX software did a stellar job of this. Suppose I buy identical products from numerous vendors. My old software listed 10 dates, 10 vendors, 10 quantities, & 10 prices. [QuickBooks] only lists the very last one.
  • Lists sales commission for sales reps. I can input a sales rep but not print a report with his name, address, & commission. Pulling UPS out of the sales is another chore. We do it manually. (Why computerize?)
  • About every 2 weeks [QuickBooks] won't allow me to restore a backup. I have to delete previous backups.
  • Continual pop-up windows DO I LIKE THE SOFTWARE. When I say no & list reasons...they never fix it.
  • There is a Price Level List. I can sell Item 1 to you for $1, to a store for $.35, & to a distributor for $10. BUT it is a long list. We have 1100 products. There is no search for the item that we want to update. I have to scroll through 1100 items to make a change.
I think I already was clear.
What support? The guy who sold it to me is often available. I have to pay him a lot for help. He is nearing retirement so he won't always be there.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use QuickBooks Desktop Premier for all the financial and accounting needs for one of our companies.
  • Allow you to make changes on previous months.
  • Allows you to create a copy of an expense.
  • Very easy to reconcile your bank account.
  • Reports
  • Accounts entry
QuickBooks Desktop Premier is well suited [because] it allows you to make corrections easily, make a copy of an expense, and it allows you to reconcile your bank statements easily.
The support team is very helpful. Any issue that you have the support team is quick to assist you.
May 03, 2021

QuickBooks review

Phillip Li | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use QuickBooks as our primary financial software. It handles, inventory, payables, payroll, receivables and all financial reporting.
  • QB Premier is more powerful than the regular one. It has more detailed features.
  • The inventory system has some good features that I am yet to implement.
  • The inventory features needs a little better integration with existing systems. I would like to learn how to use the inventory "gun" with QB.
We are a construction company and I know that our accounting department uses all of the payroll features and are really happy with the efficiency. The financial reports are extremely useful for me every month.
This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is the main accounting software for the company. It helps us track expenses and income and keep our finances well balanced making it so much easier when tax time comes.
  • Keeps expenses tracked.
  • Helps keep track of income and due invoices.
  • Exports well into TurboTax.
  • I'm pretty happy with it as it is.
Well-suited for a small business owner like myself. Without having an accountant on staff this software keeps us balanced and ready for tax time.
No issues, support available when needed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Quickbooks Desktop Premier is being used across our whole organization. We are able to record donations, payments, vendors, as well as run payroll, payroll taxes. It also incorporates the ability to run reports, budgets, forms, etc. Running applicable reports for our income and expenses is especially beneficial for a small nonprofit like ourselves.
  • Running reports is easy and beneficial
  • It makes reconciling our bank statements easier
  • I have no idea
Quickbooks Desktop Premier is well suited to our small nonprofit. We are able to use it internally which keeps us from having to hire an outside accountant to assist us with our accounts.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Long-time user. It gets the job done and has all the key components to run a Business. The product hasn’t changed much over the years which is both good and bad. Nice that they have avoided going down the painful path of cloud-only. I hope they start updating the system to work with other technologies, but based on experience that’s not likely as they are milking the cash cow.
  • Cashflow
  • Invoicing
  • Quoting
  • Third-party integration.
  • Time tracking and billing.
  • Payroll.
It’s good for running your business. I don’t understand why the consultants and accountants have such a problem running the program. I know I’m technical, but the interface is relatively simple and the processes are laid out very nicely.
Jerry Lisman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize QB Desktop Premier for several of our companies. We manage our inventory, all accounting functions and payroll for most of our companies. We like the ability to generate reports by specific dates and not be forced to report based on a calendar month. We just began using QB for a new acquisition that has accounting software including its operational software but wants standardize our financial reporting across all our portfolio companies.
  • Specific date reporting - This is especially important when comparing sales for specific holiday seasons.
  • The copy feature is very important since we send the exact same orders to various branches of our customers. A very big time saver.
  • Credit card processing is so easy and seamless. Pick the customer, amount and you're done!
  • I would like to see more standard reports and an easier way to review them. It seems to be a slow process when looking at contributed reports.
  • Inventory usage reports need to be more robust and provide some usage projections. We export inventory data to Excel for review and analysis.
  • The P&L reports sometimes get a little funky with number alignment.
We like QB Premier because it is easy to learn for our smaller portfolio companies but powerful enough to support our multi-divisional portfolio companies. Many of our companies are only using a small portion of the features.
Score 10 out of 10
Vetted Review
Verified User
Review Source
QuickBooks Desktop Premier is being used by the accounting department. It makes it easy to see where the company is - easy access to the accounts receivable, accounts payable totals - easy to set up and edit any of the templates - support is good.
  • Tracking accounts payable and receivables
  • Has more features than Quickbooks Pro
  • Easy to set up new clients and track their payments at a glance
  • Financial Statements are easy to read
  • QuickBooks does not support all banking institutions.
  • When downloading bank information sometimes not all of the information imports.
  • Charge too much for direct deposits.
Easy software to use but some of the banking features need to be improved.
Score 9 out of 10
Vetted Review
Verified User
Review Source
As a small business, QuickBooks Premier is an easy transition from Quicken in my personal finances. It tracks my invoicing, client information, billing, etc. My receivables and payables are organized. The best part is that the information I take to my accountant is accurate and clear! No more scrambling to get everything together. The backup feature has completely saved us during hardware failure.
  • Keeps accounts simple and straightforward.
  • Has manageable alerts for bill reminders.
  • Allows for easy transferring of funds between accounts.
  • Saves client information for repeat billing.
  • The keystroke shortcut commands don't match Windows shortcut - IE: copy/past is delete/void
  • Not easy to clear transactions in bulk and correct a mistake.
  • Reporting can always be improved.
Larger organizations with more complex billing needs will find that it is lacking. However, for a small comp,any it is perfect. It may be challenging to carry too much inventory selection in this program - but simple lists are good. As with anything - when your needs are basic, this works very well. If you have complex accounts or reporting needs, you may grow out of it.
Score 5 out of 10
Vetted Review
Verified User
Review Source
I am using QuickBooks Premier 2019 for three companies that I manage, for the same owner, out of the same building. I use it for all accounting needs; A/P, A/R, deposits, and payroll.

Once the company files are set up, it's pretty smooth, and the information is accurate. Like all software, there is a learning curve on where you access everything.
  • Reporting - As long as you enter the information accurately, and do not get sloppy, all reporting is spot-on.
  • Reconciling - It's very easy to figure out where your money is, and if it's off a little bit, it's easy to drill down into the problem to fix it.
  • Deposits - It's very easy to make deposits, once your bank is set up, and you learn the steps.
  • Forms - Setting up all forms that you print to look the same takes time and patience. It's not very user friendly. For example, changing the packing slip is not at all where you would think, which makes it super annoying.
  • Inventory - Adjusting inventory levels is not good. You have to really watch what you're doing, or you will have negative money in the wrong GL account.
  • Printing - Aligning checks is not simple. You have to do it many times to get everything to line up correctly.
QuickBooks Premier is nice when you only have one company. For me, I have three companies that I switch between, and you can only have one company file open at a time. You have to upgrade to have the ability to have more companies open at a time.
Score 3 out of 10
Vetted Review
Verified User
Review Source
I am a solo self-employed attorney running my own law practice. My accountant recommended I switch from Quicken to QuickBooks. I had been using Quicken since 1993. I also need my accounting software to organize the accounts for 4 nonprofits that I run, and all my various personal & business accounts.
  • Invoicing
  • Accounts receivable
  • Tax prep
  • Law practice escrow account management
  • Bank account mangement
  • Bank account reconciliation
In my opinion, QuickBooks is poorly suited to handled attorney client escrow accounts, where client monies are physically co-mingled but must by law be minutely accounted for down to each penny. You must be able to look at your bank account balance and see all client monies in escrow at any moment in time with a client breakdown. QuickBooks is just not suited for this important task. My accountant tried setting it up several different ways, but none of them functioned with the ease and simplicity of Quicken, which is an account-based program.
February 16, 2018

Great reports in QB

Lindsey Almond | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use QB across our whole organization. Not only do I use it for accounting, bookkeeping and billing, but the account managers are able to process the estimates for job proposals. This keeps everyone organized and also allows us to see where our money flows into and out of with all of the many reports. I love the customizable reports. They allow us to really become efficient in our reporting.
  • Reporting
  • Accountability
  • Streamlining of the billing and automatic payments with memorized transactions
  • Recurring payments!
  • You aren't able to open an estimate if you already have an estimate that you are working on. The same with invoices. I can't open more than one to compare the two.
I have QB desktop. It's suited to the security of the details of our company.
Tracie Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Quickbooks Premier (2018 version) primarily for A/P, A/R, and payroll functions within our small marketing company. This program solves invoicing and vendor payment issues as well as making payroll simple and nearly seamless. We do also file state and federal tax forms within B for ease of reporting and data collection. The many reports available make financial statement analysis simple.
  • Data entry and compilation are seamless and easy with QB Premier 2018.
  • Invoicing is smooth and statements can now be sent including a "PAST DUE" stamp.
  • Financial statements are easy to combine and draw information directly out to provide for company owners, banks, and investors.
  • The ability to move screens over and out to more monitors is amazing!
  • I would like to see the multi window controls improved to include icons rather than the left sidebar menu.
  • Inventory control could be improved some although I do not use it much in this position I have had opportunities in the past that would have been a bit more simple had the function been more user-friendly.
  • I am still learning some of the new functions in this version but overall I think QB does a great job of minimizing the stress in my job as an accounting manager.
I use QuickBooks premier in my business which is internet marketing/affiliate market-related. I have also helped other companies set up and begin using QB Premier in industries such as manufacturing and construction. With the right setup and add-ons, QB can be used in nearly all scenarios with ease. I find the program user-friendly and although I would not call it foolproof, easily taught to even those without an accounting background.
Debora Darden, MBA | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use QuickBooks Premier for AP, AR, asset management, account reconciliations, payroll, and financial reports.
  • The bank related transactions are good. It's easy to record payments, make deposits, and reconcile the bank accounts. I like the feature that allows you to find the invoice being paid by the number when it's not clear who the correct customer is.
  • Entering bills and credit card payments are a snap, especially for monthly recurring charges. You can use the repeat transaction function, but I like to use the copy function. Just change the date, invoice number, and amount if needed and it's entered easy peasy.
  • Paying bills is another good function. Just click those you want to pay. When you are making a partial payment on an invoice, it's simple to adjust the amount to be paid. Voiding or deleting a check is easy when needed, but you need to be very careful when doing those transactions. Once in a while, I will pay a group of bills and issue the checks, and the next time I go to make a check run the last check from the prior group will show on my ledger as the check needs to be printed. So I have to watch that. It's also easy to print checks with the wrong date on them because QB will use the last date you used. So if you are entering AP invoices and they are dated a few days prior, the checks will come out with that date on them.
  • I have to download a lot of my data from QB to do analysis in Excel. The download process is nice. There are a lot of options for canned reports to select, and you can save your favorites so you don't have to set them up each time.
  • We create our invoices in QB Premier and it is my least fun function of the month. Last year we started to import the data from a cloud-based system that holds our timesheet data using a 3rd party product to perform the upload. This then translates into our customer invoices. The process is quick and easy, and it has shortened my billing process by 2 days because I no longer have to manually input the timesheet data to create the invoices. It's was a bit intimidating at first, but well worth the effort in the long run.
  • Several times a month I need to explort some of my data from QB Premier into Excel to do analysis and there is a limit to the number of columns I can export at a time. When I am working with payroll reports, the columns exceed the limit, so I have to split the report in half and combine them again in Excel. It takes a lot of time, and the further we get into a calendar year the longer it takes. There is lots of room for manual error in this process and payroll data has to be perfect. I'm constantly double checking to make sure I'm staying true.
  • I would love to have more functionality in setting up the templates. We've had to make some concessions on what we would like to show because of space constraints, there is no way to subtotal an invoice (for example, these are the total professionsl fees and these are the total reimbursable expenses) and if the invoice has multiple pages it does not subtotal the page or allow the customer to easily tell this is a multi-page document. It also took me quite a while to figure out how to get my reimbursable expenses onto the invoices from the import function.
  • I would like to be able to tell the average days it takes a customer to pay their invoices. QB Premier will give you that data, but it won't allow you to select a specific time period so if you've had a customer for 10 years and they seem to be slowing down the payments, you can't tell because the canned reports will cover the entire 10 year period. I would like to see, for example, how this customer 's payment trends changed over time to help signal when a customer might be getting into a pattern so I can react quicker.
Based on the size and operations of our firm, QuickBooks Premier is a good product. It feels like we're on the verge of outgrowing it though as we've had some significant growth in the last 2 years. For small companies with 50 people or less and an annual income of under $10MM, I think it's a great product. Also, it depends on the line of business and the scope of work. We would love to be able to run a profit and loss statement by service line, but when the program was set up many years ago that was not a consideration. If you are just starting out, try to envision how you might want the system to function for you in 5 years and not just today. If you are a company that gets audited by anyone, QuickBooks Premier is not going to be the best because you can change transactions and auditors like to see a trail.
Daniel Miles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I used Quickbooks Premier as part of my role at an architectural firm as I was in charge of all of the finances of the company. As a small to mid-sized company, it was very helpful with handling the bookkeeping, including invoicing, A/R, A/P, etc., which allowed me to multi-task alongside my other responsibilities as the office manager.
  • The reporting features are quick and easy. True time saver!
  • Great support including online groups and boards to help with those rare occasions when you need something special.
  • Great plugins to help with some of the daily tasks required for a professional services firm.
  • Customization of reports can be limiting.
  • Busy interface compared to QB online.
  • Hard to find where certain lists or information can be found.
I think QuickBooks Premier is great for small to mid-sized companies as it does have greatly needed features without the gigantic price tag associated with some of the larger types of accounting and project management software. I think if you also had a self-owned business, this is a perfect way to stay on top of the company finances while working with an outside accountant or CPA firm.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use QuickBooks Premier in my line of business daily. This is the platform that I also recommend to my clients. Being an accounting professional, I need a platform that would offer customizations for different industries, tracking of billable expenses, creation of various financial statements to analyze profitability, quick lookup of items. I find that this QuickBooks product most fully addresses these needs.
  • QuickBooks Premier has all the basic functions of the QuickBooks Basic plus industry-specific tools for inventory management, cost-tracking and much more.
  • QuickBooks Premier has an extensive set of reports that can be customized for profitability analysis. Plus AR/AP reports are an excellent tool to help manage cash flow.
  • QuickBooks Premier is inexpensive in a long run as opposed to QuickBooks Online where you pay monthly recurring fees, those add up quickly!
  • Learning some of the advanced functions can be time-consuming, but there is lots of online support through QB community and YouTube training videos.
  • While it's more efficient and comprehensive, QuickBooks Online gives instant simultaneous access to business owners and accounting professionals. Same cannot be said about QuickBooks Premier desktop version.
Companies with in-house accounting will benefit most from this platform. It is a fast desktop version with an easy job costing process from estimate to PO, order tracking, and unbilled time. That is a great feature for contractors, who create estimates with many lines - platform makes it easy to convert to PO/invoice.
Score 9 out of 10
Vetted Review
Verified User
Review Source
QuickBooks Premier is the accounting software I used at my previous employer and my current employer. Both companies varied in their product, one was in travel and the other in healthcare but Quickbooks Premier is able to track everything both organizations need. The software is easy to use and train others to use. It tracks everything you need within an accounting department as long as you use its functions.
  • Quickbooks Premier allows you to link your bank accounts and credit cards to download transactions allowing you to have fewer errors when inputting your data.
  • Quickbooks Premier has a variety of easy to generate and easy to use reports. Tracking A/R and A/P are a breeze and the data is available within a few clicks.
  • Quickbooks Premier printable checks takes the hassle out of tracking your expenses in separate locations.
  • Quickbooks Premier should allow you to edit the amount of memorized transactions. Currently you have to delete a transaction from your memorized list and add a new one.
QuickBooks Premier is well suited for small to middle sized businesses. It is good for business owners who want to track their finances on their own and companies that only want to employ a bookkeeper either part-time or as needed. It also works for middle-sized companies as a way to track their finances to give to their tax accountants. I am not sure what scenarios QuickBooks Premier is not good in as they are able to mold their product for different industries upon setup.

Dawn Carey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to handle our accounting as well as using the software to manage our clients' accounting.
  • Tracks AR to know who owes money & how much
  • Provides financial reports based off information that is put into the software
  • User-friendly software helps with training someone who hasn't used the software before.
  • Basics are solid, for what I use it for, it is good.
Does very well with service based businesses.
December 20, 2017

Quickbooks Premier Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Quickbooks Premier Contractor's Version is being used in our organization to track sale estimates and/or proposals for both commercial and residential clientele. It is also utilized as the primary accounting software to track income, expense, and financials. It allows us to easily pull historical estimates and/or proposals that might be re-activated and produce actual business revenue. It also allows us to quickly provide accounting information to the corporate accountant for year-end functions.
  • Estimates
  • Invoicing
  • Reports
  • Income Tracker and batch transaction ability especially with in-activating old estimate/proposals.
  • Allowing the user to specify page breaks.
  • Backup naming conventions should be set to increment automatically instead of deleting previous versions.
I believe the online version is somewhat adequate for small business only without many transactions. Any business with over 25 customers should be referred to the desktop version. First, because the online version does not have the same capabilities as the desktop version, and secondly there are usually far more transactions and multiple invoices.
Score 9 out of 10
Vetted Review
Verified User
Review Source
[It's being used for] Tracking our expenses (which we do on a daily basis and it provides an optimum base for running future reports), sending invoices (easy for us to produce immediate invoices for customers and they are all formatted the same), online payments (makes it easy for customers to pay) as well as running P & L reports.
  • Record expenses for audits in our case.
  • There is an option to even photograph and save your receipts with your phone.
  • You can also automatically download and categorize bank and credit card transactions
  • Customized reporting can be enhanced
Well suited for small companies but when you have a larger scale, it may not be very efficient in managing the load. I have used it for 500 employees and also for 50 employees and the volume does make a difference. It does not easily address reporting on a large scale.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use it to maintain my set of books for my company. I use it for billing and collections from all my clients. I also use it for budgeting and financial reporting for my company.
  • Integrated credit card processing - posts automatically to customer accounts, allows online payment. It uses the most current technology.
  • It maintains a good strong history of billing and collections and provides collection letters and assistance when you have past due amounts to collect.
  • It allows you to download credit card transactions and post into the software automatically. It is easy to track spending details with this process.
  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
Job costing and more advanced accounting requirements are typically not well-suited to QB applications. Sometimes they can be handled with third-party add-ons but it just depends.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We are only using QuickBooks Premier for the payroll module. I use Blackbaud Financial Edge for all other accounting tasks.
  • Tracking employees
  • Tracking payroll items
  • Tracking associated payroll taxes
  • Printing W-2's
  • Interface with Georgia Department of Revenue for payroll forms is not the best it could be. There are some forms that just don't interface well.
  • I have had issues sending the required year end payroll forms to Georgia in the past but it was better this year.
I think for small businesses it probably does a pretty good job.
Silvia Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use QuickBooks Premier to manage finances and payroll activities; it is used in conjunction with third party apps. Everyone in the organization uses the product either to support the company or to support our clients. Not every client is on this version. Some clients are on earlier or later years of Premier. Some clients are on QuickBooks Online. It solves the bookkeeping matters, such as payables and receivables, keeps records to support tax preparation and records payroll. It is used for budgeting and planning. It is simpler for the clients to understand as compared to the module based accounting systems.
  • It is intuitive for the client. For example, when the client goes to write a check, a screen opens that looks like a check.
  • It does all the debits and credits behind the scenes, so the client does not need to have an understanding of debits and credits.
  • There is a lot of support and a big community of users, so it is easy to get help, and to find staff that know how to work with the software.
  • The desktop version is much more robust than the online version, and the processing speed is much better.
  • You can only have average cost for inventory. No last-in, last-out (LIFO) or first-in, first-out (FIFO).
  • If you are not on a hosted solution provider, you may have problems accessing your data remotely.
  • You have to keep upgrading and installing updates.
If more than one person needs to access the file and not everyone is in the same location, it is easier and cheaper to use the online version, as compared to a hosted solution provider. However, it is faster and cheaper than the online version if everyone is working in the same location and you don't have more than about five users.
This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use this product to do the accounting for five different non-profit entities and one for profit entity.
  • Intuitive interface.
  • The many add-on products available (from Intuit and third parties) allows for customization and flexibility.
  • Price provides functionality at a good value.
  • I would like to see the ability to record more than one account receivable account and/or account payable account in the same transaction.
  • I would like to see more non-profit specific functionality, such as the ability to account for housing allowances within payroll.
  • Another piece of non-profit functionality I would like to see would be the ability to create and e-mail donor statements with my organization's comments and the necessary IRS disclosures.
Let me speak to non-profit users. I would ask what level workarounds could you live with in the following areas: annual donor statements, housing allowance pay, quid pro quo donations, non-cash donations and donated services. Another area to consider is the need to file share with your clients. I have not looked at QuickBooks Online in quite a while, but my recollection is that the non-profit functionality was even less robust in that platform.
John Ferrari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use QuickBooks as a writeup software for our business tax practice as well as for our business management practice.
  • Easy to use
  • Ability to Import Bank and Vendor Information
  • Run Payroll Easily
  • Speed of software opening
  • Pricing Structure/Discounts for accountants should be increased as we refer clients
QuickBooks is pretty well suited for most business, if you add the modules like construction it is very adaptable.