Kustomer Review
December 31, 2019

Kustomer Review

Tyler Pircio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kustomer

We use it in our customer service department. It helps to efficiently assist customers with issues regarding our products and services.
  • Efficient, easy to use platform.
  • Support team is always there to assist if we run into an issue with the platform.
  • The LiveChat isn't always efficient/easy to use.
  • Increased customer satisfaction.
  • Increased productivity on the end of our agents.
Kustomer has a great team that is easy to work with. They are always there to support and are pleasant, as well.
Kustomer is great for any company selling products or services where issues can arrive, whether it be with the products, shipping, or other more obscure issues. It may not be needed for smaller companies; but as they grow, Kustomer can be a great tool.