Q: What are Kustomer's top competitors?

Zendesk Suite , Freshdesk , and Salesforce Service Cloud are common alternatives for Kustomer.

Question 1

What is Kustomer?

Accepted Answer

Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC.

Question 2

How much does Kustomer cost?

Accepted Answer

Kustomer starts at $89.

Question 3

What are Kustomer's top competitors?

Accepted Answer

Zendesk Suite, Freshdesk, and Salesforce Service Cloud are common alternatives for Kustomer.

Question 4

What is Kustomer's best feature?

Accepted Answer

Reviewers rate Email support highest, with a score of 9.9.

Question 5

Who uses Kustomer?

Accepted Answer

The most common users of Kustomer are from Mid-sized Companies (51-1,000 employees).