Complete legal practice management system
May 08, 2018

Complete legal practice management system

Kathy Ragsdale | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LawGro

LawGro helps us manage our law practice. We use this for case management, sending invoices, managing trust balances and for internal team communication. LawGro has helped us manage things in a simple and efficient manner and keep tab on our collections.
  • Case management is awesome at LawGro. It allows us to create all type of tasks - with a specific deadline and the ones without any specific deadline. I liked this feature a lot, as we are able to create all our tasks and do not miss any of them.
  • Sending invoices is a breeze with LawGro. It just takes us a minute to raise invoices and share it with our clients. The automatic reminders have helped us improve our collections to a great extent.
  • Client Intake forms are really simple. It has helped us to collect all our client data electronically and reduce the paperwork. Many of our clients are impressed with our new system.
  • LawGro offers a wide set of analytics related to our practice - whether its about invoicing, payments, team efficiency or metrics related to a case. They have been adding continuously to the list and all the insights are so meaningful and useful that we were able to plan for things better.
  • LawGro support is just Awesome. Really loved it. They are very quick and responsive.
  • Searching case notes for specific keywords is not supported. Will be great to see this feature soon.
  • Version control on document assembly is a great feature on LawGro but it does not tags documents with version numbers.
  • Approval workflow for invoicing is missing. It will be great to review and approve invoices and time entries before sending to the client.
  • Improved our receivables. We can now track and keep the receivables under control.
  • Overall team efficiency has improved. Detailed insights on each team member availability have allowed us to plan for new cases more effectively
LawGro has deeper analytics and insights on multiple activities like invoices, payments, team member availability etc. They have an in-built client intake forms and document assembly feature which was critical to our practice.
LawGro is very simple and easy to use. For smaller firms like ours, it is a great tool and helps manage almost all aspects our practice. It offers a lot of flexibility and we can design our own workflows and structures.