Great for performance reviews, pacing, and drives ROI with competitions
February 17, 2022

Great for performance reviews, pacing, and drives ROI with competitions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LevelEleven

We were looking for a better way to visualize the performance data of both our sales and support teams. Salesforce is great, but it's not always easy to see "am I going to hit quota? How far behind am I compared to where I should be? What do I need to pace at to catch up?" These are all things LevelEleven easily solved for us. On the management side, it allowed us to not only do the same at the team, director, etc level, but it also let us set custom goals per rep easily, rather than getting into the weeds tweaking complicated Salesforce reports. Finally, it created a paper trail of performance reviews, and took things from informal Google Docs and put them into professional, organized, structured performance reviews that could easily be viewed and managed.
  • Set individualized goals.
  • Measure pacing towards goal, and what needs to change to hit goal.
  • Structure 1-1 and other feedback forms in a digestible, formal way rather than Google Docs.
  • Setting up the dashboards was a little weird but manageable.
  • The "Contest" feature wasn't great for us. It was hard to track outcomes effectively, or limited us in what kind of incentives we could run. When it worked for us it was great though.
  • Pacing to goal.
  • 1-1 and other performance forms.
  • Setting "next-step" to-do's with time limits after performance meetings to remind us to check back on results.
  • Really helped performance reviews be streamlined and consistent across teams.
  • Competitions helped drive revenue when our incentive idea fit the mold.

Do you think LevelEleven delivers good value for the price?

Yes

Are you happy with LevelEleven's feature set?

Yes

Did LevelEleven live up to sales and marketing promises?

Yes

Did implementation of LevelEleven go as expected?

Yes

Would you buy LevelEleven again?

Yes

Any org that wants to easily see pacing on a rep, team, director, etc level as well as what needs to change to hit goal could use LevelEleven. There is more powerful software out there like Clari, but they cost WAY more and have crazy over-the-top features our org didn't need. If you need detailed forecasting of deals in the pipe, and "AI-based" forward-looking info (AI gets thrown around way too much these days when it's not true) then perhaps look elsewhere.

LevelEleven Feature Ratings

Sales contest templates
5
Custom sales contests
5
Team competitions
5
Multiple competitions
5
Contest flexibility
5
Sales rep view
10
Mobile game functionality
5
Game notifications & updates
5
Social competition / Game collaboration
5
Sales game integration to Salesforce
5
Sales performance reporting
10
TV streaming
10