LevelEleven Reviews

9 Ratings
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Score 8.7 out of 100

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Reviews (1-5 of 5)

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February 29, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • We use LevelEleven for sales motivation through competition and also to provide more transparency within the organization on our sales metrics. But on top of that, this tool can be used as a communication platform for us to share news, announcements, events.
  • The tool is pretty intuitive and can display data from multiple platforms(as Salesforce reports or Documents from Google Docs).
  • The competitive aspect motivates the sales team to hit their goals.
  • Ability to play a short video as endorsement is an absolute favorite of our sales and CS teams.
  • It can be displayed on any screen. They have Salesforce Sidebar/Component to display Contest data.
  • Casting Capabilities. LevelEleven is a complex program and can't be cast to multiple TV screens via Chromecast.
  • Every Splash action needs to be built as it's own Process in Salesforce.
  • Improve UI of Salesforce Contest Engine.
LevelEleven helps boost sales performance and also improves the general office environment because everyone loves being publically praised for their wins. One thing to consider before making a purchase - you will need to have a dedicated person(preferably admin, because you would need to build Processes in Salesforce, etc.) to be in charge of implementing it, building all contests, building up Channel and Splashes. It's not the tool busy Sales manager can add to their stack and forget about it.
Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100%
Their response time was always super quick!
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April 18, 2019
Napoleon Huynh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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It's only being used on the ADR team to measure our metrics across Dials, Personalized Activities, SQLs, and Pipeline Opportunities. We also integrate it with the Highspot platform to measure our email open rate, customer engagement, etc.
  • SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
  • Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.
  • I've noticed a decrease in the speed of my browser experience. The plug-in has slowed down my page loading times for SFDC.
  • I don't use the coaching feature at all - it's not something that is emphasized for our team.
  • The LPI leaderboard scores are still vague - not sure what goes into those metrics and how they make sense.
Great for new SDR's who are looking to ramp up quickly and have metrics to meets and track in real time. For tenured SDR's who's metrics don't relate to their quota - serves little to no use.
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April 17, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Our sales team uses LevelEleven to manage performance as well as gamify results and create contests. We use it as a weekly coaching tool and for a weekly metrics based team meeting.
  • Gamification of sales results.
  • Support with best practices and questions.
  • Ease of use for users, as well as ease of use for new hire onboarding.
  • More real-time updates on beta options.
  • An easier FAQ page.
  • Magic Quadrant needs improvement.
It is perfect for teams who want to dig into metrics and help reps see where they are and what they need to work on.
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September 12, 2017
Devin Rigg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Is there anything uglier than salesforce reports? LevelEleven's reports look really good and match the modern office space much better than SDFC reports. We used it across our sales team in the time that I was there. One benefit of the software was helping to foster competition among our team while keeping it "fun" with the announcements of team members hitting their individual goals.
  • Easier to use reports for our SDR and AE managers.
  • Much nicer looking reports, matching the modern office aesthetic.
  • Helping to create competition and recognize reps who are successful.
  • When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
  • Some lag time between when our reps would log activity and when the numbers would appear on the screens.
  • Slow response time from their support team.
I would recommend LevelEleven for a larger sales team, especially when you have an energetic or competitive atmosphere in your office. I'd recommend it for the modern SaaS company, but it wouldn't be as useful for an organization with many remote employees or outside sales reps. It's ideal for inside sales!
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March 28, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
LevelEleven was used by the Sales organization. It was primarily used to display different sales metrics in regards to individual and team progress on the main TVs. Also, it was used to highlight deals by the reps when they came in (via the opportunity of being closed in Salesforce).
  • Display team metrics.
  • Highlight deals in real-time as the opportunity is closed.
  • Create an exciting office environment!
  • Better granular control on metrics.
  • Tricky SFDC integration to set up.
Scenarios where it is well suited: tracking one team's metrics. Scenarios where is it less appropriate: tracking multiple team metrics.
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Feature Scorecard Summary

Sales contest templates (4)
Custom sales contests (5)
Team competitions (5)
Multiple competitions (4)
Contest flexibility (4)
Sales rep view (4)
Mobile game functionality (1)
Game notifications & updates (2)
Social competition / Game collaboration (2)
Sales game integration to Salesforce (4)
Sales performance reporting (3)
TV streaming (4)

What is LevelEleven?

LevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and their work habits) to increase awareness and adaptiveness overall, resulting in higher sales. To do this it includes many features, like leaderboards, email notifications and popups, and CRM notifications. It can be administered within Salesforce.com.

For $600 per month 10 users may use its basic functions in the Mini package. For $1250 the Standard pack offers basic functions for 25 users. At $3000 per month the Power pack offers 75 users basic features as well as executive reviews & benchmarking, custom manager training and support, and a rollout/execution plan. Finally the Enterprise pack can be enjoyed by unlimited users for $12,500 per month.

LevelEleven Video

What is LevelEleven? We're Glad You Asked!

LevelEleven Technical Details

Operating Systems: Unspecified
Mobile Application:No