Easy to use game-changing tool
April 21, 2022

Easy to use game-changing tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lightning Tools Lightning Conductor

Our company uses SharePoint to store controlled documents, and one of my responsibilities is the management of our document control/document review process. We have 70+ plants, each with its own website, as well as shared services divisions. Using the Lightning Conductor to aggregate documents across SharePoint sites and libraries has been a game-changer for us. I was able to set up views that show each document owner all their documents and those that are due for review, as well as to set up Controlled Document Registers for all the plants. Using the Lightning Conductor, the registers automatically update as documents are added or removed from our system, and the Plant Managers & Quality Managers can easily see who on their team has documents due for review, so they manage the process. As the overall owner of the system, I can more easily manage our document control process across plants. Processes that used to take days, now take hours, and those that once took hours, now take minutes. As I said, game changer!
  • Aggregate documents across SharePoint site & libraries
  • Filtering for owner/person responsible & due dates
  • Ease of end-user filtering on columns
  • Color-coding & other formatting
  • When I'm selecting & organizing columns, sometimes I get them mostly organized and then decide I want to add one more & somehow where I click unselects all the columns I already had selected to display. If they could stay selected unless/until unselected, that would be awesome!
  • Less time needed for document control tasks--from corporate through plant level
  • Greater visibility of document & task ownership & completion
  • Elimination of duplication of information in order to facilitate different parts of the document control process (SharePoint & Excel spreadsheets & Access database). Now, we just use SharePoint, with the Lightning Conductor.
When I was looking, I didn't find anything like the Lightning Conductor. Finding it changed my life!

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I use the Lightning Conductor primarily for document control--document location, number, ownership & review date tracking. I have also used it to track corrective action responses. The tool is great for aggregating information, so users can see the documents or tasks they are responsible for in one place.

Lightning Tools Lightning Conductor Feature Ratings

Task Management

Lightning Tools Lightning Conductor Support

The Lightning Tools support team responds quickly, and team members are very friendly and helpful.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Technical support is included in our subscription.
After 3 years of functioning fine, some of our Lightning Conductor views started throwing back errors. The support team worked with me to troubleshoot, and when screenshots and recordings didn't offer them enough information, we scheduled a troubleshooting call. The problem was solved within 30 minutes on the call. Very quick response and knowledgeable, efficient troubleshooting.