So good that I've been using them for 14 years!
January 25, 2021

So good that I've been using them for 14 years!

Jim Winstead | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We have been using Linode virtual servers since day one to host our website. We use the Backup Service to keep those virtual machines backed up, and the monitoring services to make sure things are running smoothly. Our needs are relatively modest, but we're confident that there is plenty of room to grow with Linode as our needs expand.
  • Easy to spin up new servers and services.
  • Quick response from customer service when issues arise.
  • Clear, timely communication when underlying systems are being upgraded or fixed.
  • Monitoring would be more useful if it had more reporting capabilities (like if disk space is running low).
  • Upgrades to the plans seemed like they used to be a more regular occurrence.
  • Linode has never been an expense that we have had to question, cost has always been fantastic for the service engaged.
We have been using Linode so long, it's hard to remember why we would have considered anything else. A long time ago, I had a colocated service at a local data center, and clearly that had a limited upgrade path and would have made very little sense to continue with at the scale of projects at the time.
Linode has always responded quickly to any issues I have had, which have been very few and far between, but also has always been great about communicating well in advance when systems have had issues or upgrades have needed to be scheduled to address security issues.
We have modest needs, and Linode has always been a fantastic value for us, but backed by the knowledge that they provide the capabilities for us to expand as we need more. My problem is that I don't have more elaborate needs to be able to take advantage of all of the great services they provide and continue to roll out.
Online sales are an increasingly important part of our business, and Linode's reliability has never been a concern as we continue to rely upon it. I'm confident that they have the capabilities we will need as new opportunities and challenges arise.
It's hard to see many scenarios where someone would need to use a virtual server where Linode wouldn't provide fantastic service. Whether it's a small server to run a personal website and personal projects, or a deploying a cluster of servers to support a larger project or organization.