Linode is my favorite cloud vendor
March 17, 2021

Linode is my favorite cloud vendor

Moshe Katz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

We use Linode across our organization to host our web applications that provide free recorded audio lectures. We wanted a platform that would give us the ability to completely manage our instances as we want them, that would not limit what technologies we use, and, most importantly, that did not oversell their hardware capacity. After trying several other providers that failed to meet our needs in various ways, we found Linode, and we have been happy customers for over a decade.
  • Uncomplicated pricing.
  • Great performance.
  • Great reliability.
  • Easy-to-read documentation.
  • It would be nice to have a border firewall and have easier private communication between instances.
  • We run our organization on donations from our visitors, so we need to be efficient with our funds, and Linode has allowed us to do this.
We had previously used inMotion's shared hosting, so when we started to outgrow that service we considered using their VPS option. We found that it would be more expensive than Linode, and not as powerful.

We considered Amazon EC2, but it is much easier to get started with Linode than with any Amazon service. Amazon's pricing can be confusing, and we know too many other businesses that have had trouble with their Amazon EC2 instances when the underlying hardware had trouble or was oversold. In contrast, the one time we had a Linode hardware issue, Linode support identified it and notified us that they were migrating us to new hardware before we even noticed the problem ourselves.
We've had a number of times that we've gotten truly stellar support from Linode, but unfortunately there have also been times that they really dropped the ball. Overall, I'm happy to say that the bad times have been few and far between, but there is still some room for improvement there.
Unlike with some other cloud providers, we always know exactly what our Linode bill will be every month.

We wish that Linode still offered small discounts for 1- or 2-year prepayment, as those provided us with even better value.
We have always found Linode's core service - virtual Linux server hosting - to be extremely reliable. There was one time that Linode support identified an issue with the hardware on which one of our instances was hosted, but they emailed us that they were preparing a migration to new hardware before we even noticed the problem ourselves. We have occasionally seen emails from Linode's status monitoring system about problems in other datacenters or with other services, but I do not recall any significant outages that we ourselves have experienced.
Amazon Elastic Compute Cloud (EC2)
Linode is well-suited to almost any situation that needs virtual Linux servers with great performance.
The only scenario in which I do not use Linode is for storage of large amounts of data, such as audio/video recordings.
If you need several machines to communicate privately among themselves, it might be easier to implement that on some other platforms.