Overall Satisfaction with LiveAgent
- Organized Information
- Easy to Use
- Social Media
- Chats and Calls
For many years I have been working in the tourism and hospitality industry. First working in hotels and now with MeVuelo, a travel agency. I believe that the communication between the different work departments in essential in order to carry out tasks efficiently and effectively; this applies for any kind of company. In my previous experience, this was one of the main issues which lead to many difficulties or making mistakes.
Once I joined the MeVuelo team I was been trained to use LiveAgent. With the ticketing system that LiveAgent provides you, you can easily change and find all the information that you need. This helps to give our clients the attention and support they need, in a more personalized and efficient way.
Last but not least, it is very important than you can have your LiveAgent app in your cell phone, which takes into account the times we living in.