LiveAgent

LiveAgent

Top Rated
Top Rated
LiveAgent

Overview

Reviews

Great Ticketing System!

9
My school recently separated from the church that was hosting us, in the separation we needed a help-desk ticketing system, we eventually …

Just what we needed

8
Live Agent is just what we needed. Other companies had us using multiple programs to do the same thing that we do inside LiveAgent now. …

Great Customer Support

9
Our whole organization uses LiveAgent to speak with customers. It effectively allows us to allocate customers to specific agents that will …

LiveAgent review

8
We use LiveAgent to log our interactions with customers whether it be chat, email, phone calls to be able to complete their requests for …

LiveAgent Review - 25/7 in the air!

10
LiveAgent is being used across the whole organization. We receive and reply to e-mails, live chats and phone calls. Everything you need is …
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LiveAgent is a great software!

10
LiveAgent is the software to use if you have multiple brands in the same company, just as we do. With 5 different brands, it is hard to …
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Get LiveAgent! Trust me

10
LiveAgent is a fantastic platform that solves many issues that we had in our customer support area. The integration of the chat forms …
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LiveAgent: great for business

9
LiveAgent is used for communicating with our customers, therefore, it is used in our Support department and Customer Satisfaction …
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Works for what we need

6
This is used solely by the customer service department. We use it to share notes to collaborate to take care of customers efficiently and …
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Popular Features

View all 13 features

Ticket creation and submission (54)

9.7
97%

Ticket response (54)

9.6
96%

Organize and prioritize service tickets (52)

9.3
93%

Customer portal (49)

9.2
92%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Ticket

$15

Cloud
per month

Ticket+Chat

$29

Cloud
per month

All-inclusive

$49

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.liveagent.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $15 per month

Features Scorecard

Incident and problem management

9.1
91%

Self Help Community

9.1
91%

Multi-Channel Help

8.8
88%

Product Details

What is LiveAgent?

LiveAgent is a help desk software designed to help users bring personalization to customer interactions.

LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. The vendor states users can increase productivity by taking advantage of its customer segmentation, automation, built-in CRM, and a powerful analytics package, as well as gamification features. They invite users to discover over 175+ help desk features, and 40+ integrations. The vendor states users can join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service with LiveAgent.

LiveAgent is a web-based application but is also available on iOS and Android, and is suitable for businesses of all sizes. A free 14-day trial is available, with no contracts and no credit card required.



LiveAgent Features

Incident and problem management Features

  • Supported: Organize and prioritize service tickets
  • Supported: Expert directory
  • Supported: Subscription-based notifications
  • Supported: ITSM collaboration and documentation
  • Supported: Ticket creation and submission
  • Supported: Ticket response
  • Supported: Automated responses
  • Supported: Attachments/Screencasts
  • Supported: SLA management

Self Help Community Features

  • Supported: Forums
  • Supported: External knowledge base
  • Supported: Internal knowledge base
  • Supported: Q and A
  • Supported: Surveys/polls

Multi-Channel Help Features

  • Supported: Customer portal
  • Supported: Live help chat
  • Supported: Phone support
  • Supported: IVR
  • Supported: Call scripting
  • Supported: Social integration
  • Supported: Email support
  • Supported: Help Desk CRM integration

LiveAgent Screenshots

Inside of TicketsChat - Support ViewChat - Customer ViewChat - Fully Customizable

LiveAgent Videos

LiveAgent Helpdesk & Live chat Product Tour | www.liveagent.com
LiveAgent 2021 | Better Customer Service Starts Today

LiveAgent Downloadables

LiveAgent Integrations

LiveAgent Competitors

LiveAgent Customer Size Distribution

Consumers20%
Small Businesses (1-50 employees)65%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)5%

LiveAgent Technical Details

Deployment TypesOn-premise, SaaS
Operating Systemsonline app
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Modern Greek (1453-), Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Alternatives

View all alternatives

Frequently Asked Questions

How much does LiveAgent cost?

LiveAgent starts at $15.

What is LiveAgent's best feature?

Reviewers rate Ticket creation and submission and Email support highest, with a score of 9.7.

Who uses LiveAgent?

The most common users of LiveAgent are from Small Businesses and the Information Technology & Services industry.

Reviews

(1-25 of 134)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
The ability to have our emails, live chat, ticket system, and social all in one place makes life so much easier for our business as we grow. The ticket system is my favorite feature as it is so easy to organize. It's good that we can customize the look of our custom pages and chat as well.
  • Custom forms
  • Live chat
  • Ticket system
  • Maybe some more theme options, a bit more web 2.0 friendly in style on custom forms.
Very impressed with LiveAgent and will stay with this service long-term. I recommend it to anyone who needs ticket support, live chat, or custom forms all in one place.

Simon Pitt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Really love the team at LiveAgent, great to talk to. I do wish you could stay logged in more easily with the live chat, or that is connected with a Facebook Messenger Page so I can communicate back through that and show online more, but custom forms have been great for my business requirements, along with ticket system.
  • Custom Forms
  • Livechat Support
  • Keep livechat on my website as showing online without having to log in each time
I wanted custom forms for my checkout page so customers can begin the experience, after doing research this is why I ended up choosing LiveAgent. I also wanted to use one account across multiple domains and not have to pay per domain, I was able to do this with LiveAgent and made my decision based on that. No regrets.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use LiveAgent for live chat and offline ticketing, This helps us be available to customers day and night and allows us to gather leads when offline, We have been using LiveAgent exclusively for a number of years and I'd recommend them to anyone, They have fantastic tech support which is available 24/7.
  • Live Chat
  • Offline Messages
  • Tech Support
  • Times users out/log out users
  • number of visitors on site is often inaccurate
I'd recommend LiveAgent to any company, It's easy to set up and create, I enjoy that it's fully customizable and can use company logo/colors to make it more aesthetically pleasing, The chat function is super easy to use as both customer and agent. I enjoy being able to track the customer journey and identify any areas that need improving
Score 9 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is being used by the entire company. Before using this software we had a bad organization in our mailbox. It’s very useful that you can assign certain emails to different departments or even workers of the department. This allows us to save a lot of time because we don’t waste time anymore by searching emails or reading emails that doesn’t even conern your department.
  • Organize the mailbox
  • Mark the emails as urgent or less urgent
  • Saves time because you don’t lose time reading emails that don’t concern your department.
  • Have a video explaining all the different features
  • Easier to implement
LiveAgent is being used by the entire company. Before using this software we had a bad organization in our mailbox. It’s very useful that you can assign certain emails to different departments or even workers of the department. This allows us to save a lot of time because we don’t waste time anymore by searching emails or reading emails that don’t even concern your department. It’s less appropriate if you are working alone in your department. But if you are a group working with the same email address you can assign emails to different workers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is used by our customer service department within the company. It allocates customer to our reps so that they can speak in regards to the issues and concerns with them, providing a solution if any issues faced. We have LiveAgent dedicated for support and customer service team only as they find it best of purpose served.
  • Organized messages.
  • Simple to use.
  • Easy to integrate.
  • WhatsApp integration.
  • connecting to SMPTP.
I would highly recommend it as we are pretty happy with the services provided by LiveAgent. Our customer service department finds it a boon.
February 08, 2021

Great Ticketing System!

Score 9 out of 10
Vetted Review
Verified User
Review Source
My school recently separated from the church that was hosting us, in the separation we needed a help-desk ticketing system, we eventually landed on LiveAgent and have not regretted the decision. LiveAgent is across the entire PreK - 8th Grade school for our help-desk ticketing system, it is intuitive and easy to use.
  • User friendly.
  • Easily configurable.
  • Superb support.
  • Have not come across any yet.
In the initial setup, LiveAgent support was easy to contact and answered our configuration questions in a very timely manner. Our end users are happy with the how easy it is to use the system and the work flow to get their trouble ticket entered in the system. Overall LiveAgent meets my school's needs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We switched to LiveAgent from a competing help desk and we are so pleased with the switch. We use it primarily for B2C purposes.
  • We utilize tags to categorize our tickets both new and old and they really help us to keep all of our tickets organized.
  • The knowledge base feature is a great tool to use if you don't want to build out an entire support portal of your own — it is simple to use and customizable.
  • Simple, but we have never had an issue with emails being forwarded to Live Agent which was the problem we had with our last help desk. Live Agent is a reliable software.
  • It would be nice to have a direct contact when we have questions who knows our account, but the chat feature on their website has worked fine when we have had questions.
I think [LiveAgent] is great from a customer service perspective, though I don't know that I would recommend it for B2B purposes. It has so many features that are fantastic as far as creating a great customer experience goes, I just think it is far more geared toward B2C than B2B.
August 28, 2020

Just what we needed

Caleb Stokes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Live Agent is just what we needed. Other companies had us using multiple programs to do the same thing that we do inside LiveAgent now. The simple billing structure was a plus as well, easy to calculate the cost per agent and no hidden surprises. We use LiveAgent for customer information, ticketing, issue tracking, and resolution. The custom tags, and easy to generate reports help us get the info we need anytime we need it. Was easy to set up and get running, quick integration and easy to add or remove agents as needed.
  • Tagging
  • Reporting
  • Ticket managmnet
  • Did not work with our initial 800 provider
  • Merging tickets can be tricky sometimes
For what we are using it for, Customer service and warranty call center, it is doing just what we need. If you need to have different dept added that is possible as well. Seems well rounded, easy to use, not too many frills.
Quick and easy reactions, patient with us.
August 14, 2020

Great Customer Support

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our whole organization uses LiveAgent to speak with customers. It effectively allows us to allocate customers to specific agents that will then speak with them and figure out what needs to be done. It addresses the problem of making the connection between customers who have issues and us customer support agents who can help them.
  • Lets you see who is working on what
  • Keeps all of your messages in order
  • Lets us add tags to each conversation for quick recognition
  • Sometimes it is not very intuitive editing tickets
  • You can get lost in the messages
  • Too many buttons and features on one screen sometimes
Anytime a customer calls into us or emails in, we immediately see it and it is allocated.
The support is great, anytime we have a problem we can easily get help from the support staff.
August 14, 2020

LiveAgent review

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use LiveAgent to log our interactions with customers whether it be chat, email, phone calls to be able to complete their requests for their parts.
  • Assigning a ticket to each email to be able to track
  • Tagging emails for certain issues
  • All calls are tagged to a generic number causing them all to be tagged under the same ticket number
  • Being able to pull reports of all the note associated with a certain tag
All calls come in to a generic number causing them to be logged in the same ticket. At times it is hard to sort out the different calls off of this ticket versus every call being labeled as its own ticket. Also pulling reports and notes with associated tags at times is hard to accomplish.
Support seems to be very user friendly and does what we need it to do.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is being used across the whole organization. We receive and reply to e-mails, live chats and phone calls. Everything you need is in one place, under one contact person or user. You can add as many e-mail addresses as you want. You can also add as many departments and users as you want.
  • 24/7 available
  • integration goes fast
  • you can always book a zoom call and things will be showed to you
  • WhatsApp integration
  • Instagram integration
  • LinkedIn integration
LiveAgent is well suited when you have a customer care department or your company is all and about customer care. You can call via VoIP, you can (live) chat, you can e-mail and listen to Voicemail messages. Integration with Social Media is available and you can add as many users and e-mail addresses as you want.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is the software to use if you have multiple brands in the same company, just as we do. With 5 different brands, it is hard to keep track of the customer service and switching between different software is a nightmare. So switching from Hubspot, Freshdesk, video chat, etc. was not only an option, it was a choice. We are very happy with the switch!
  • Great software
  • Easy to handle and integrate
  • Multiple brand feature
  • Live chat + help desk in same solution
  • Social features
  • Connecting SMTP!
Absolutly recommend!
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is a fantastic platform that solves many issues that we had in our customer support area. The integration of the chat forms could not be easier. We can set up multiple departments so that the right issue goes to the right team. Value for money-wise, I do not think it can be beaten.
  • Integration.
  • Options for support.
  • Department options.
  • Ease of use.
  • More templates for forms.
For us.. it helped a lot with chat forms and contact forms. This was the issue we faced as a company. Now that we can integrate as many forms as we want and send them to the right support channels. Our lives have been a lot easier. I can not recommend them enough.
The one time that I contacted the customer support at LiveAgent, they were very quick to help me out and the customer support representative walked me through every thing that I needed to know to set up what I needed. Over all, the support staff at LiveAgent were perfect.
Score 9 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is used for communicating with our customers, therefore, it is used in our Support department and Customer Satisfaction department. Our business department also uses LiveAgent to communicate with our partners.
  • Clear structure between all forms of communications (calls, chats, emails).
  • Can be adjustable to personal needs.
  • Helpful and fast support. They are very open to suggestions. Every time we suggest something, they will take it into account.
  • Chat could be translated automatically to other languages.
August 13, 2020

Works for what we need

Score 6 out of 10
Vetted Review
Verified User
Review Source
This is used solely by the customer service department. We use it to share notes to collaborate to take care of customers efficiently and with good quality service. It creates a place for us to keep all customer information so there are no delays in response.
  • Shared email with ability to assign tickets
  • Everything is shared
  • Compartmentalized Design
  • Calls don't always work
  • Ticket creation from phone calls is tricky
Very well suited for a team that needs to communicate without stopping in the middle of anything. All the information is right there if the last agent did their due diligence. Makes for a streamlined service.
Works perfectly well for what we need.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bus2alps uses LiveAgent for both customer service support and to generate sales. It addresses the initial problem that was found within our company of a breakdown in communication between sales and customer service. Now that both departments are using one platform, there is better oversight and better support; considering the interconnectedness of sales and customer service, we are thrilled with the results thus far.
  • Having the ability to transfer tickets or chats has proven useful when we are working with a customer who has a specific type of inquiry - perhaps a sales question or an employment request. We’ve found it helpful to have the ability to transfer the chat to the online agent best equipped to answer the inquiry so we are able to serve our customers to the highest standard and with an immediate response.
  • We find being able to add notes and labels to previous chats and tickets incredibly helpful in data collection and also in our ability to work as a dynamic team. By being able to sort our chats and tickets into an organized system that our company created, we can work cohesively to review old conversations for continuity, opportunities for growth, and with transparency between departments.
  • Bearing in mind I have limited exposure to it, the calling features and capabilities within LiveAgent appear to have room for development.
  • The sound functionality of incoming chats can be a bit bothersome because the system considers a user clicking to a new page within the website as a "message." Therefore, any time a guest is clicking through our website while also chatting, the noise notification sounds.
LiveAgent is well-suited for having a range of members in a company online and having the opportunity to utilize their strengths for the greater good of the customer's experience and the company's overall success. Bus2alps has customer service representatives online to work with guests who have already purchased our trips and have questions about their upcoming experiences. We also have sales representatives online who are able to work with guests who are searching for trips but haven't booked with us yet, and they are the experts with our products and with making sales. We also have members of our guide team who operate the trips online, so when guests have a specific question about an upcoming trip that the customer service team may not know, LiveAgent's ability to transfer a chat to another online agent has proven incredibly useful in answering the guest's query as quickly and accurately as possible. Our customers are receiving comprehensive, dynamic service to meet their needs.
Nathalia Jojot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is used by all MeVuelo teams that participate in the sales process, from the beginning of the communication processes to the end of the administration team.

Thanks to this tool we can accompany the client in all their purchase stages and we can give them a personalized and quality service.
  • Ticket system
  • Ip phone line configuration
  • Social network connection
  • Chat online
  • Tagging
  • Customization
  • Whatsapp integration

I have been working in the tourism and hospitality industry for more than 15 years and the challenge was always in the coordination between the Sales and Operations teams, where each one had their objectives and managed their own tools, all very complicated to apply and learn. This generated inefficiencies and bad spirits when working.

When I joined the MeVuelo team leading the sales and operations in Paraguay, they trained me in the use of this tool, which I learned to use very quickly and I really believe that if we had it in previous organizations, we would have achieved much more gratifying objectives.

Today we have the teams coordinated, working under defined processes and the focus is on customer service, which is excellent thanks to this software.

The organization of tasks and communication channels provided by LiveAgent's ticketing system is something that I have never experienced in other companies in the industry. Today I work with the peace of mind that the information will be there and we can give our clients the attention and support they need, when they need it.

Best of all, I don't need to depend on my laptop because I have the ticket and call applications on my cell phone.

April 01, 2020

B2B Travel Agency

Federico Valverde Cabrera | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
At MeVuelo, we use LiveAgent to centralize all communications with our clients, both B2B and B2C, in all the channels we have: point of sale, call center, social networks, online chat, email, etc. We also organize the work of our teams and centralize all the information from the sales process. Our biggest challenge was the operation in several countries, but with LiveAgent we were able to solve it.
  • Ip Lines connection
  • Chat online
  • API connection
  • Customization
  • Tagging agents in private notes (without assigning the ticket)
  • Whatsapp connection
For us, LiveAgent is a key tool in our operations. We have been able to solve both internal and external problems, improving all communication channels. As a travel agency, it is important to have control of the information at all stages of our client and with the level of customization of LiveAgent we have managed to configure the software to suit each of them.
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is utilized by multiple departments at my company. We use the chat system and the email "ticket" system to easily manage our response time and workflow. We are a virtually-based company with staff all over the world so LiveAgent Desk has been an invaluable tool for us.
  • Customizable labels and tags help our team members prioritize their workflows.
  • Automated ticket system makes it easy to track related messages.
  • Ability to configure the system for use in multiple departments.
  • Report features could be enhanced to allow for more detailed and less generic reports.
  • Auto-generated ticket numbers create confusion for some of our clients. Sometimes they remove the alpha-numeric ticket from the subject of the email so the response doesn't automatically attach to the original message.
  • It's rare but we have seen messages end up in the "spam" folder for the associated email address and it's almost impossible to find the message or know that it exists since it doesn't show in LiveAgent.
For any virtually-based company, LiveAgent is an essential tool. It is easy to prioritize tasks and keep messages and responses organized. It's also a very helpful tool for companies that have multiple departments that participate in customer service. As a manager, it provides an easy way to monitor my teams' progress.
LiveAgent has an incredible customer support team. The team is attentive and does an excellent job explaining solutions. They also have an extensive database that is easy to navigate and includes videos, blog posts, and FAQs.
Brian Kelly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use LiveAgent to capture support requests via the chat bubble on our various websites. It has proven to increase engagement from our website visitors, and it gives us a vehicle to show them that there are real people working behind the scenes ... not just another "bot" or AI representative.
  • Alerts us of new "tickets" even when offline.
  • Real-time viewing of customer's typed words.
  • Storage/tracking of past tickets.
  • Regarding the "Invitations" feature - Would like it if it required a Name and Email address just like it does for the chat bubble.
  • The UI for the real-time chat could be a bit more intuitive, but once used to it, it serves the purpose.
  • Support ticket tracking.
  • Support ticket statusing.
  • Ability to assign issues to specific members of the team.
  • Real-Time engagement with customers and/or website visitors.
Our needs are very minimal, and LiveAgent meets our needs very well. We take comfort in knowing that as we expand, we have a resource that has the features we can take advantage of in the future without jumping over to another platform.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use LiveAgent to provide information and support to our customer from our web sites. We can also use the information gained from these interactions to make better buying decisions. It also allows our customers to reach out to us 24/7.
  • Gives online customers real time access to our agents.
  • It is flexible in how it can be set up and used.
  • Gives us great dashboards for monitoring the environment.
  • Would like some type of agent scheduling to automatically log agents off at the end of their shift.
Great for a multi-channel retail business.
Both their online support and their documentation has proven very helpful in our setup and use of the software.
Alexandra Fitošová | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use LiveAgent for our customer support. As there are only two people managing customer support, this is a great help desk solution, as it provides everything we need in one platform. We use it to manage live chat, tickets, social media channels and to receive and make outbound calls. LiveAgent's functionality and automation options make the daily work so much easier and faster.
  • It is really simple and effective and a perfect all-in-one solution.
  • Their customer support is always willing to go the extra mile to meet our requests.
  • Transferring tickets or chats.
  • Adding notes and labels to previous chats and tickets.
  • Occasional lagging.
  • It is a bit robust, but it's because all the features, so not a big deal.
LiveAgent is the perfect solution for small and medium-sized businesses.
Jon Fauver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
LiveAgent has been a great customer service tool to manage inquires from multiple channels on one platform. It has been especially useful in encouraging collaboration and/or transfer of tickets between agents or departments. Initial roll out was a bit cumbersome, but the support we received from the team was great. Internal adoption and training with more agents as we grew was easy.
  • Customer service ticketing.
  • Multi-channel integration.
  • Reporting & monitoring.
  • Forms.
  • Integration with more social channels.
Well suited to customer service applications, LiveChat and forms. The platform easily grew with us as we expanded our team and the flexible pricing made it easy to start small and scale. Great for initial lead gen, but does not work as or replace a good CRM, however we easily solved this using Zapier integration to our existing CRM. Customer support has been excellent.
John Crumpton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We manage the customer services for a medical membership organisation using a shared email inbox.

We needed to track the response to support questions by different agents (such as notes) and create a knowledge base for members to get answers to their questions.
  • Assigning a ticket reference to queries.
  • Reminding me to follow up.
  • Reply to social media.
  • A high resolution theme for 4K.
  • Make the reply icon bigger and add the word "Reply."
  • UX/UI update for 2020 - the website looks great, but the app feels a touch dated.
As a timesaver:
1) I can reply to queries from chat, email, Twitter, Facebook and Instagram all in one place.
2) Canned responses to frequently asked questions.

Accountability
1) See how long agents are spending resolving queries.
2) Merge issues from the same customer.

Marketing
1) Export people who respond to queries.
2) CRM within the system with customer details.
Paula Piza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
LiveAgent is a great product. It has helped us to:
  • Provide a better service to customers and potential clients with a quick and reliable support and information.
  • Identify common issues and fix any technical issue our clients might experience and also to keep a record of it.
  • Collect information to make smart intelligent decisions to satisfy our customers, improve our products and services, and attain corporate goals.
  • Evaluate employees with reports and analytics provided.
  • Identify opportunities for businesses.
  • Design.
  • Organisation.
  • Implementation.
  • N/A
LiveAgent is perfect for a customer success team.