Overall Satisfaction with LiveAgent
Really love the team at LiveAgent, great to talk to. I do wish you could stay logged in more easily with the live chat, or that is connected with a Facebook Messenger Page so I can communicate back through that and show online more, but custom forms have been great for my business requirements, along with ticket system.
- Custom Forms
- Livechat Support
- Keep livechat on my website as showing online without having to log in each time
- custom forms
- use 1 account across multiple domains
- livechat on my website
- Good reliable product on my business website
- Zendesk Chat (formerly Zopim)
I tried Zendesk but found it very overpriced for the same service
Do you think LiveAgent delivers good value for the price?
Yes
Are you happy with LiveAgent's feature set?
Yes
Did LiveAgent live up to sales and marketing promises?
Yes
Did implementation of LiveAgent go as expected?
Yes
Would you buy LiveAgent again?
Yes