Item: Loom
Rating: 10
Author: Tobin Jarrett Poppenberg

Overall Satisfaction with Loom

Use Cases and Deployment Scope

Instead of typing emails or tasks to my team, I try as often as possible to create a quick screencast video and send a link to watch it. This saves me so much time typing out long emails and it eliminates the chances of misunderstandings in the communications because I can talk through and show what I mean instead of praying that if I just type enough of an explanation the recipient will understand me precisely. There are a plenty of good screencast video apps out there and we’ve tried most. But we use Loom around here because it’s the best. It lets you combine video of yourself speaking in the corner with the screen if you like, take still screenshots and (MUCH more).
If I had to guess this gives me back an extra 3-4 hours of time each week.

Pros and Cons

Pros

They're constantly improving the app, adding features and fixing bugs.
The agility to go from screen recording to share is insane.
It's free for the basic version and very affordable for the premium.
They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.

Cons

The still screenshot feature should let us edit/mark up the images.
I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.

Most Important Features

Easy screencast vids.
Agility/speed of sharing ideas.
Folder system.

Return on Investment

It gives me back 2-3 hours per week in time saved fussing with typing out long emails.
Our team and vendors understand us faster and better when we offer revisions and training using Looms vs. trying to type it out - causing better client satisfaction.
We still have to use Snagit, though, until Loom gives us still screenshot edit/markup abilities!

Alternatives Considered

Snagit

It smokes them all, except in that Snagit gives us the ability to do screenshots and edit/mark them up.

Key Insights

Do you think Loom delivers good value for the price?

Yes

Are you happy with Loom's feature set?

Yes

Did Loom live up to sales and marketing promises?

Yes

Did implementation of Loom go as expected?

Yes

Would you buy Loom again?

Yes

Likelihood to Recommend

Here are a few ways I use Looms in my business:

When assigning tasks to my team. Fire up a loom, talk through what I want, show examples. BOOM!
(Oh, the time saved and mistakes avoided.)
When reporting issues or asking for support from software companies.
(Oh, the back and forth requests for more details, skipped.)
When giving revision requests.
(Video is THE fastest possible way to describe what’s working and what’s not about a design/page/whatever.)
For creating quick step-by-step training videos as documentation for systems we build for our clients in my consulting business.

Comments

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Loom is one of the most valuable, frequently-used apps in my arsenal! A TOTAL MUST for any business!