Loom helped me reach prospects and clients in a way they truly engage with!
July 17, 2023

Loom helped me reach prospects and clients in a way they truly engage with!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Loom

I am a Senior Sales Rep for a boutique higher ed publisher. I use Loom to educate prospects and clients, as well as sell to them. I create general videos for use in campaigns or just as helpful "info" links. I create personal looms to answer specific questions professors ask, do demos and basically conduct sales business when a prospect either can't meet or I'm trying to re-engage interest. I also use Loom internally on occasion to support some of my leadership responsibilities within the sales team, ie showing the raffle winner for a participation meeting or showing another rep how to do something.

Pros

  • Recording is easy and seamless
  • I haven't had to edit much, but when I do, it's very simple
  • Access is easy
  • Embedding the video in email is really easy (increases opens)

Cons

  • Reporting - I'd like to be able to catch the email address where they clicked from so I could see specifics of who was watching videos (in the case of my general ones)
  • Recording
  • Editing
  • Reporting
  • Increased number of closed sales
  • Improved retention dollars

Do you think Atlassian Loom delivers good value for the price?

Yes

Are you happy with Atlassian Loom's feature set?

Yes

Did Atlassian Loom live up to sales and marketing promises?

Yes

Did implementation of Atlassian Loom go as expected?

Yes

Would you buy Atlassian Loom again?

Yes

I do recommend Loom to colleagues. I have found it immensely helpful in providing simple ways for clients (in my case, mostly professors) to get the information they need from me. Loom is great for 'Show and Tell' type connection needs. I use it in selling, but not as much as in education. I think I need to learn more of the functionalities and options in order to speak well to that point, but it has been great for demos and connecting with professors I always seem to 'miss'.

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