Lucidchart - killer app
October 07, 2021

Lucidchart - killer app

Patrick Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Blows away Visio.
We are using Lucidchart in collaboration with our customers to detail and visualize processes and systems required for complex logistics and services required to support supply chain, manufacturing, 2nd touch facility validation, and track shipment and deliveries to the students in the largest educational organization in the world.

Pros

  • Helps us collaborate with the customer on defining new processes to solve challenges
  • Allows us to share updated policy and procedures with stake holders
  • Provides documentation for agreed procedures and responsibilities

Cons

  • I have not found a feature missing so far in our use of the solution.
  • Through the use of Lucidchart we have closed over 90M in business I feel we would not have without it.
  • Made it clear through the policy and process definitions which party is responsible for various steps and how they create dependencies that that downstream implication.
We are not currently using these integrations, but this is a possibility as we mature the use of Lucidchart.
We have reached out a few times for help and the support has been superb.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucidchart is the clear leader in sculpting process flow and decision trees.
We use Lucidchart during meetings where we are defining the end-to-end steps in a new understanding. Decision trees, assigning responsibilities for specific steps are key.

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