Lucidchart - Positive experience with diagram creation
October 05, 2021

Lucidchart - Positive experience with diagram creation

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

It is intuitive, as I, for example, did not watch a video, read instructions, or take long to understand how it works. However, I think it can improve in terms of usability. For example, I could not find a template for the diagram I wanted to create, and it took me a bit to find out how to create it from scratch. I'm also disappointed that it does not allow for copying and pasting.
I used Lucidchart to create a complex diagram for a research project I am working on. I needed a thematic analysis map, which I could not create in Word where I was writing the research project .... After completing a thematic analysis for my project, I needed to make a map to illustrate the results, and this is what I used Lucidchart for.
  • Create diagrams
  • Make organisational charts
  • Visually represent points
  • It's hard to change the direction of lines on a diagram (eg move 20 degrees to left)
  • Would like to see more colours available
  • Cannot copy and paste
  • Better illustration of my results
  • Aesthetically enhanced my research report
  • Allowed me to hand in my project more quickly
I have not used it in combination with any of those applications and would probably not have needed this function for my specific job role and projects I am working on. However, it sounds handy that this is an option, especially the Google and Microsoft applications. However, I can see how it would benefit other job roles in my organization, ... such as managers.
I have not needed any support so I cannot give a rating.

Do you think Lucidchart delivers good value for the price?

Not sure

Are you happy with Lucidchart's feature set?


Did Lucidchart live up to sales and marketing promises?


Did implementation of Lucidchart go as expected?


Would you buy Lucidchart again?


Microsoft 365 (formerly Office 365)
It would be useful when making a PowerPoint presentation for illustrating research results with complex diagrams when making organizational charts for one's business. I have seen that it is less appropriate for graphic designers or video makers or people who want to make very elaborate and artistic designs.