Intuitive and easy to use!
December 28, 2021

Intuitive and easy to use!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

As a former Visio user, I quickly embraced the more intuitive, user-friendly, aesthetic, actual real-time functionality. I love the ability to publish chart links and then include them in process/procedure documentation. When I need to update a chart, all the changes immediately refresh in all locations where I published the chart URL. Viola! No need to keep track of where a chart needs to be replaced. I also love the layering feature and use it for As Is/To Be process mapping as well as featuring sub-processes. Best charting solution ever!
Excellent process mapping tool to document our Marketing processes and identify process improvements.

Pros

  • Intuitive process mapping
  • Layers for As-Is/To Be and more
  • Collaboration
  • Easy to use and update w/url sharing

Cons

  • Easier to use text boxes. Sometimes difficult to get curser to unselect text to avoid accidental deletion. Resolve by using undo feature, but wastes time.
  • Provides process clarity and the ability to visually identify process improvements
Have not used integrations yet. Will explore in the future.
Good, knowledgeable support. Sometimes a little time delays to get through or get a response back.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Not applicable
Excellent swimlane process mapping and business process templates. Also great for brainstorming.

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