Intuitive and easy to use!
December 28, 2021

Intuitive and easy to use!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

As a former Visio user, I quickly embraced the more intuitive, user-friendly, aesthetic, actual real-time functionality. I love the ability to publish chart links and then include them in process/procedure documentation. When I need to update a chart, all the changes immediately refresh in all locations where I published the chart URL. Viola! No need to keep track of where a chart needs to be replaced. I also love the layering feature and use it for As Is/To Be process mapping as well as featuring sub-processes. Best charting solution ever!
Excellent process mapping tool to document our Marketing processes and identify process improvements.
  • Intuitive process mapping
  • Layers for As-Is/To Be and more
  • Collaboration
  • Easy to use and update w/url sharing
  • Easier to use text boxes. Sometimes difficult to get curser to unselect text to avoid accidental deletion. Resolve by using undo feature, but wastes time.
  • Provides process clarity and the ability to visually identify process improvements
Good, knowledgeable support. Sometimes a little time delays to get through or get a response back.

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Excellent swimlane process mapping and business process templates. Also great for brainstorming.