Item: Luigi's Box
Rating: 10
Author: Ľuboš Baran

Overall Satisfaction with Luigi's Box

Use Cases and Deployment Scope

Before implementation, our search results we struggling and we were loosing customers and sales. After implementation, our results got significantly better and we were still improving because of reporting feature. We also used report for lost opportunities and without results to find what are our customers were searching and bring these products on our eshop.

Pros and Cons

Pros

easy to use UI
good reporting
you can track your customers search and tune your product portfolio according the results

Cons

still can add personalisation

Return on Investment

increased revenue from seach for more than 10%
better satisfaction of the customers

Usability

Interface Design: A clean and intuitive layout typically receives positive feedback. Navigation: Easy-to-use menus and clear pathways to information enhance usability. Functionality: Helpful features that streamline tasks are often praised. Performance: Fast loading times and reliability contribute to a better user experience. Support: Access to customer support and resources can improve user satisfaction.

Alternatives Considered

Elasticsearch

Unfortunately, I did not have an opportunity to test and compare other similar Solutions. Before implementing Luigis box we developed our on site search module but we struggled with good results. Our search results significantly got better and also revenues from on site search had increased. There are also other benefits of using Luigis box that I have mentioned before.

Key Insights

Do you think Luigi's Box delivers good value for the price?

Yes

Are you happy with Luigi's Box's feature set?

Yes

Did Luigi's Box live up to sales and marketing promises?

Yes

Did implementation of Luigi's Box go as expected?

Yes

Would you buy Luigi's Box again?

Yes

Likelihood to Recommend

You can manage search results according the reporting and lead customers to exact landing page you want and need. It is good source of inspiration what products are your customers looking for so you can bring it online. Easy to use and good UI of the application. I can recommend to any ecommerce.

Using Luigi's Box

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

reporting
Synonyms matching

Difficult Tasks

None

Mobile Interface Availability and Impressions

Yes, but I don't use it

Comments

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Easy to use application for search optimalisation