Magento may be the right choice for companies ready to spend and invest for ownership and personalization
April 01, 2019
Magento may be the right choice for companies ready to spend and invest for ownership and personalization

Score 6 out of 10
Vetted Review
Verified User
Software Version
Magento Enterprise
Overall Satisfaction with Magento Commerce Cloud (formerly Magento)
My department uses Magento to make certain accessories and supplies available to the contractors that power our business, and to the other organizations that we work with to make our business successful. We sell marketing and promotional items to our partner organizations, and replacement accessories (i.e. bags) to our contractors through Magento.
Pros
- Magento allows individuals to get started with setting up their e-commerce site for free.
- Magento allows users to change virtually everything - there is a tremendous amount of flexibility.
- Magento offers a high level of ownership and security (users can run it on their server).
Cons
- Magento's customer support is limited and unreliable.
- There is a huge learning curve to using Magento for those without any prior experience using an e-commerce platform.
- Magento has helped my department supply vital accessories to partner organizations and contractors in a scalable way.
Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers.
Not available
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