Advanced eCommerce tool for the back-end developer
January 08, 2019
Advanced eCommerce tool for the back-end developer
Score 4 out of 10
Vetted Review
Verified User
Software Version
Magento Enterprise
Overall Satisfaction with Magento Commerce Cloud (formerly Magento)
We use Magento for 3 eCommerce sites on a single Magento platform. We sell parts and accessories for 3 brands. Currently, there are 3 users inside the tool and the business is managing mostly front-end changes. We go to IT for almost all changes outside of adding products, changing product information, running promotions via coupon codes and changing banners. We chose Magento for its flexibility and add-ons.
Pros
- Tons of add-ons available.
- Backend customization.
- Ability to choose a pre-defined template.
Cons
- Too complex for business users, requires IT for a lot of changes.
- Reporting tools are not great, can't customize as much as we need.
- Email template customization is too complex, lots of specialized code is required to render properly.
- We've spent a lot of money on the resources used on IT for even simple tasks.
- We are able to create promotions applied to all products, this has helped increase revenue a bit, our last application did not have it.
- More robust reporting is a requirement from most business, this eventually affects our ROI.
$1 to $10 million
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