Item: Mailjet
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

MailJet is used by our CRM provider to send emails. The service is engrained into many departments within our business and is used on daily basis. This can can be for both marketing and transactional communications

Pros and Cons

deliverability. not had any issue with deliverabilty
uptime. very little downtime in the service
communication of events

Outgoing SMTP sometimes fails
Test sends of campaigns sometimes take a little longer than expected

Return on Investment

increased efficiency. not need to swap providers
reduced costs from otehr channels (PPC, organic)
quick time to market

Alternatives Considered

Mailgun

To date we haven't used Mailgun for all that long so I cannot comment just yet

Key Insights

Do you think Mailjet delivers good value for the price?

Yes

Are you happy with Mailjet's feature set?

Yes

Did Mailjet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mailjet go as expected?

I wasn't involved with the implementation phase

Would you buy Mailjet again?

Other Software Used

Bloomreach CDP (formerly Exponea)

Likelihood to Recommend

we rarely have an issue with email sending and when we do we get alerts via email to say it's been investigated and when it's resolved. normally in a timely manner.

We use Mailjet for both marketing and transactional communications.

Good service

Software Version

Overall Satisfaction with Mailjet