Malwarebytes Delivers for Library
Overall Satisfaction with Malwarebytes
Pikes Peak Library District (PPLD) uses Malwarebytes across our entire organization. Malwarebytes is an integral component of our risk mitigation strategy to address the following threats: malware; block ransomware attacks; malicious website blocking; prevent exploits. Malwarebytes provides a solution that stays current with new attack vectors but works in the background without affecting or disrupting library staff operations or patron services. Malwarebytes also provides capability for centralized management significantly improving IT staff efficiency.
Pros
- Centralized management saves travel time for remediation. IT Staff covers 14 locations covering 2300 square miles.
- Malwarebytes is a partner as PPLD has ramped up its security posture to better protect employees and patrons while walking the fine line between enabling freedom of information and maintaining online safety. Using Malwarebytes has enabled PPLD to increase protection without hindering access to information and materials.
- PPLD integrates Malwarebytes with new system builds and scheduled maintenance updates. The Malwarebytes Management Console simplifies staff task to push Malwarebytes to remote machines. The console saves time for technicians and eliminates staff downtime when compared to the old process requiring computer retrieval for updates.
Cons
- Integrate artificial intelligence and machine learning to release IT staff to perform other activities.
- Library district has no "business" or profit motivation. The primary objective is to minimize or prevent service disruption for both the staff and patron computers. ROI is primarily focused on previous software used to provide this service. Business case analysis determined Malwarebytes was the solution needed to meet our objective.
Malwarebytes was in place prior to my hire. Malwarebytes has successfully protected the Information Technology (IT) infrastructure in the two years I have led the IT department. There is no desire to replace Malewarebytes at this time. Other vendors have contacted us, but their offerings did not provide the level support required at the price point we pay for our Malwarebytes service.
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