Item: ManageEngine OpManager
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We utilize ManageEngine OpManager to help monitor multiple aspects of our environment including network, physical server and storage equipment, virtual machines and the applications that run within the virtual machines. OpManager allows us to centralize this monitoring and makes it much easier to troubleshoot any problems that should arise. The interface is simple to use and support for the solution from both the company and community are fantastic. We have not run into any issues with setting up custom alerts and monitors for many of our different solutions that we need to keep an eye on either. Any speed bumps we have run into when creating these custom alerts and monitors were quickly resolved by either reaching out to support or interacting with the community.

Pros and Cons

Ease of deployment
Ease of configuration
Ease of use

We have not found any negatives with what we utilize the solution for

Most Important Features

Ease of use
Support
Community

Return on Investment

Less expensive than other solutions
Ease of use, less time spent configuring
Excellent support and community

Alternatives Considered

SolarWinds Network Configuration Manager (NCM)

ManageEngine OpManager provides us with the same functionality, the web UI performs better and the price is much less. Support is quick to respond to any issues and the community also has a lot of great information and people willing to help and share their experiences and information. The interface itself is simple to use, no different than the SolarWinds web UI.

Key Insights

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

Likelihood to Recommend

We have had an excellent experience with ManageEngine OpManager, it was easy to demo and then move into production from there. We continue to add and tweak things as needed and have not ran into any issues or lack of functionality in regards to what we are using the solution for since adopting it. Both support and the community are readily available to help with any issues. We have setup many custom alerts and monitors for our different solutions we use and they have all worked as needed.

ManageEngine OpManager is a well rounded solution that provides excellent functionality at a great price

Overall Satisfaction with ManageEngine OpManager