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A great database proxy with great support
Updated September 27, 2021

A great database proxy with great support

José Javier Dominguez Reina | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MariaDB MaxScale

Our company provides services to other companies, one of which is critical because it is used by all of our clients and has a high number of visits. We need a quick application response to provide good service to customers, while also having a scalable and secure solution. That's what MariaDB MaxScale provides.
  • Open source proxy server
  • Great performance
  • Offers load balancing
  • Modular architecture
  • Improve balancing based on SQL queries
  • Improve swap memory consumption
  • It has a slight delay
  • Reduce the number of database nodes
  • Improve the performance of the applications that use the databases
  • A new layer is added in the service architecture
ProxySLQ allows many simultaneous connections and allows the cache of queries in memory but it does not have high availability or scalability natively, only through external tools. HAProxy is not able to perform load balancing in an optimal way.
Instead, MariaDB MaxScale allows high availability, scalability, and data replication to external systems such as Kafka. In addition, MaxScale has a monitor that allows you to see the status of the set of databases.
MariaDB MaxScale is a powerful tool and easy to use. It has helped us a lot to improve the performance of our database queries. It implements a security layer that acts as a firewall for the databases, masks the data, or limits the results of the queries. It also integrates easily with Kafka.

We have launched several inquiries to MariaDB MaxScale support, and they have always responded very quickly. They also want to hold frequent meetings with the client to get their opinion understand how they can help. I see a very human support that is concerned about the customer.

Do you think MariaDB MaxScale delivers good value for the price?

Yes

Are you happy with MariaDB MaxScale's feature set?

Yes

Did MariaDB MaxScale live up to sales and marketing promises?

Yes

Did implementation of MariaDB MaxScale go as expected?

I wasn't involved with the implementation phase

Would you buy MariaDB MaxScale again?

Yes

If you have a cluster of nodes with MariaDB MaxScale and you want all the
nodes of the cluster to have a similar load and not to be be
penalized for queries or writes to the database, you can mount the MaxScale product in front of the MariaDB cluster. MaxScale will balance the requests based on what is being sent to each
node to have an equitable load and will cache the queries that it
sends to each one. This optimizes the response time to
database queries and spreads the load out among all nodes in a
similar way.

MariaDB MaxScale Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - By paying for the support, you are helping to improve the tool (and it is a way of recognizing that they are doing their job) in addition to ensuring that in the event of a breakdown you will have a great team ready to help you. My experience with support, except once, has always been very good.
We had a performance issue with a MariaDB MaxScale node which was causing the service we provide to clients to be slow. We could not solve the problem and opened a case with them and their support engineers helped us until we managed to detect the problem and optimize the configuration.