Marketo is a great tool but with some tiny flaws to be improved
February 19, 2016

Marketo is a great tool but with some tiny flaws to be improved

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Global Enterprise

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight

Overall Satisfaction with Marketo

Marketo is helping our organization to automate repetitive marketing tasks such as sending emails, registering leads to our events, etc. It brought more efficiency to our field marketing organization as well as more professionalized emails.

The lead management helps us to tag and control our leads which are synchronized with Salesforce. With some clicks, we are able to know who attended to our events and send them thank you emails.

Pros

  • Manage the events' registered, attended, no-show leads
  • Send email campaigns
  • Create automatic landing pages

Cons

  • Text editor can be improved
  • The analytics can be more detailed
  • Sometimes it is very slow and stops
  • Efficiency has been increase
  • Time savings
  • Reducing manual mistakes
  • Primo
Marketo looks more complete and professional than Primo. Our organization decided to switch in order to improve our email campaigns and events. Also Marketo has better integration with Salesforce.
Little companies with little resources will find a friendly tool which will allow them to create and manage email campaigns, newsletters, etc. For big companies, lead management is especially useful. It also allows the company to standardize communications across departments and regions, as well as make sure that only professional emails are sent out.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
3
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
8
A/B testing
8
Mobile optimization
7
Email deliverability reporting
8
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
7
Calendaring
7
Event/webinar marketing
9
Social sharing and campaigns
7
Social profile integration
6
Dashboards
7
Standard reports
8
Custom reports
6
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
8
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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