It's a commodity!
May 12, 2017

It's a commodity!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

Marketing uses Marketo to run and track marketing campaigns. They send emails, host landing pages for content (white papers etc). Our product team also uses Marketo for email blasts to all users when necessary (product launches, policy and terms updates).

The main business problem it solves is collecting and tracking leads as they interact with us across platforms.
  • Host landing pages
  • Integrate with Salesforce
  • Easy to manage
  • Landing page template builder is terrible
  • Landing pages do not support SSL
  • Need additional product (currently Brightfunnel) to really track revenue and opps generated by a campaign
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
Product Launches: Increase product usage and stickiness. Drive conversations with prospects who felt we were missing something previously.
Cross-sell/Upsell: Create ops and drive growth.
Lead Management: Keep the leads warm and nurtured.
Prospecting: Find names for our BDR team to reach out to.
About the same as Pardot. We selected Marketo because our head of marketing and lead gen folks had previous experience with Marketo and were more comfortable with it.
If you have a team member who has used Marketo, go for it. If your team has used Pardot or Hubspot and is more comfortable with those, don't change.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
3
Ability to test dynamic content
Not Rated
Landing pages
5
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
7
List management
Not Rated
Triggered drip sequences
7
Lead nurturing automation
6
Lead scoring and grading
6
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
7
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated