Item: OpenText SiteScope
Rating: 7
Author: Srashti Saraf

Overall Satisfaction with Micro Focus SiteScope (formerly HP SiteScope)

Use Cases and Deployment Scope

SiteScope is being used to monitor the production URLs for the Client based in news and media. The entire infrastructure is being monitored using the Micro Focus toolstack and SiteScope is at the core of it.

Pros and Cons

Pros

Alerts can be configured as per business requirement.
It can take remedial action, when defined for a particular situation.
Severity, priority of tickets which are created upon a trigger can be well defined.
The teams which need to be alerted can be configured in the tool itself, in case of any event.

Cons

It requires integration with other tools for alert generation and routing.
It needs to provide some ease of usage as many free counterparts offer, this being licensed, needs to prove its utility better than the free tools available.

Return on Investment

It alerted beforehand where the attention of a particular team was needed.
It removed the need of manual intervention every time, round the clock.
Once configured properly, the application needs little or no maintenance.
Privileges of users can be decided by the admin so the role based access helps a lot to decide the accesses.

Alternatives Considered

Nagios Core, Monitis and Splunk Enterprise

The product offers unique out of the box monitoring templates and offers the flexibility to create our own conditions for alert generation in case of an event. It integrates well with the other Micro Focus suite applications, hence all alerts from various tools can be viewed and routed to the correct teams from a central Monitoring Server.

Key Insights

Do you think OpenText SiteScope delivers good value for the price?

Yes

Are you happy with OpenText SiteScope's feature set?

Yes

Did OpenText SiteScope live up to sales and marketing promises?

Yes

Did implementation of OpenText SiteScope go as expected?

Yes

Would you buy OpenText SiteScope again?

Yes

Other Software Used

Splunk Enterprise, Monitis, Nagios Core

Likelihood to Recommend

It can be used to monitor the uptime and availability of the URLs in the production and non production environments and detailed reports of the URL availability can be extracted to check, monitor the performance of the URL in variety of regions from where it is accessed.
It requires specific knowledge of integration with the other Micro Focus tools for alerts generation and routing to correct focal points, so needs to improve a little on the UI part of the tool as it is a licensed tool and needs to ace the game for many free tools are also available in the market, which can do the job.

OpenText SiteScope Feature Ratings

Comments

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