SiteScope - Helpdesk Loving It!!
February 20, 2020
SiteScope - Helpdesk Loving It!!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Micro Focus SiteScope (formerly HP SiteScope)
We looked at introducing it as a general overview monitoring system. We started out in the network area for simple monitoring of network bandwidth, ping and smnp monitoring. From there we plan to expand it to server monitoring; CPU, disk space, memory, and overall performance monitoring. Last for the virtualization and cloud monitoring. We have been in the virtualization area for years and slowly moving into the cloud.
- SNMP monitoring.
- Microsoft service monitoring.
- URL failing authentication errors.
- SNMP monitoring return null sometimes.
- Helpdesk monitoring.
- Network monitoring from a basic benchmarking.
Like I've mentioned before, SiteScope is a basic overall monitoring tool used primarily for the helpdesk here at my company. We do not use it from a detail perspective in the networking area. SolarWinds is primarily for that since it is more detail oriented. Uptime is really only used for knowing whether sites are up so we've transitioned that to SiteScope. Splunk is advanced and needs a lot more attention to maintain.
Do you think OpenText SiteScope delivers good value for the price?
Not sure
Are you happy with OpenText SiteScope's feature set?
Yes
Did OpenText SiteScope live up to sales and marketing promises?
Yes
Did implementation of OpenText SiteScope go as expected?
Yes
Would you buy OpenText SiteScope again?
Yes