My experience with Microsoft Defender XDR
October 10, 2025

My experience with Microsoft Defender XDR

Molka Kouki | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Defender XDR

We replaced our previous XDR with Microsoft Defender XDR 4 years ago and we don't regret the decision we made. The software has provided us with centralised visibility, real time threat management and anomaly detection. It has also provided us with comprehensive protection against malware and other sophiscated attacks. The software has amazing detection efficiency and automation capabilities. Through implementation of the tool we are able to stay ahead of evolving modern day threats and keep our endpoints safe and secure.

Pros

  • The software has broad integration capabilities and powerful automation systems.
  • Microsoft Defender XDR is easy to use and has a very user-friendly interface.
  • It is fast and reliable in detecting attacks
  • Effectiveness of the product in vulnerability management and threat intelligence.

Cons

  • Support services of the software are very unreliable. The take so much time before responding to customer queries.
  • Cost of software premium services and advanced protection is expensive.
  • Software configuration is complex.
  • The software has helped us in catching threat fast and in responding to anomalies in real-time before they cause operation inefficiencies.
  • Use of the product in our organisation has ensured automated threats response and remediation.
  • Microsoft Defender XDR has provided us with extensive and powerful defence against modern cyber threats.
The product is easy to deploy and very customisable.
Available if a simple UI and seamless software implementation process.
Microsoft Defender XDR integrates well with various security systems.
Software compatibility and scalability.
Ability of the software in efficiently analysing and detecting threats in both the system and Website.


Undetected malware attacks.
Data breaches.
Malicious phishing and ransomware attacks.
Before introduction of Microsoft Defender XDR in our organisation we faced sophisicated attacks more regularly and these affected oour services delivery. The software has provided us with extensive investigation and protection systems.

Do you think Microsoft Defender XDR delivers good value for the price?

Yes

Are you happy with Microsoft Defender XDR's feature set?

Yes

Did Microsoft Defender XDR live up to sales and marketing promises?

Yes

Did implementation of Microsoft Defender XDR go as expected?

Yes

Would you buy Microsoft Defender XDR again?

Yes

The software delivers real-time threat detection and seamlessly integrates with other softwares such as Microsoft Defender for Cloud and Azure Marketplace.
Microsoft Defender XDR only supports English language which is a major setback to other language natives.
Customer support services of the software are only available online. No phone calls.
The product ensures a simplified automation and integration.

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