Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.
December 04, 2017

Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.

Caleb Unruh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Sales & Marketing
  • Call center
  • Accounts receivable

Overall Satisfaction with Microsoft Dynamics AX

Our organization is using Microsoft Dynamics AX across our entire organization. As a wholesale distributor, we are using AX as an ERP to manage inventory, sales, accounting, procurement, and more. AX gives us a single solution to manage our organization and create more efficiencies in our business processes.

Pros

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.

Cons

  • Call center does not easily support orders taken from multiple locations.
  • Payment integration has been challenging, but ultimately doable.
  • There are several minor bugs that pop up from time to time.
  • Dynamics AX has given us greater flexibility and capabilities in creating efficient business processes.
  • The implementation process has taken longer than expected.
  • Working with Microsoft partners during the implementation has been a struggle.
  • SAP
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Microsoft Dynamics AX is suitable for medium to large organizations that are looking for an Enterprise Resource Planning solution that provides a single solution for managing multiple business processes and reporting and transaction requirements. Dynamics AX has proven to be a good solution for our wholesale business.

Microsoft Dynamics AX, discontinued Feature Ratings

8.8
Accounts payable
8
Accounts receivable
8
Global Financial Support
10
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
9
Configurable Accounting
9
Standardized Processes
9
8.2
Billing Management
8
Cash and Asset Management
7
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
9
Period Close
9
8.3
Inventory tracking
9
Automatic reordering
9
Location management
7
7.6
Pricing
8
Order entry
7
Credit card processing
7
Cost of goods sold
8
Order Orchestration
8
7.7
Pay calculation
8
Benefit plan administration
7
Direct deposit files
8
8.7
Dashboards
8
Standard reports
9
Custom reports
9
8.0
API for custom integration
8
Plug-ins
8
9.5
Role-based user permissions
10
Single sign-on capability
9
Grants Management ()
Not Rated
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
7.0
Bids Analyzed and Compared
7
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
7
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
7.0
Transportation Planning and Optimization
7
Transportation Execution Management
6
Trade and Customs Management
7
Fulfillment Management
8
Warehouse Workforce Management
7
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
8.7
Forecasting
8
Inventory Planning
9
Performance Monitoring
9
Product Lifecycle Management ()
Not Rated

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