Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.https://www.trustradius.com/erpMicrosoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)Unspecified7.41141012017-12-04T19:50:52.889Z
December 04, 2017
Microsoft Dynamics AX: an ideal ERP solution for wholesale distribution.
Score 9 out of 101
- Sales & Marketing
- Call center
- Accounts receivable
Overall Satisfaction with Microsoft Dynamics AX
Our organization is using Microsoft Dynamics AX across our entire organization. As a wholesale distributor, we are using AX as an ERP to manage inventory, sales, accounting, procurement, and more. AX gives us a single solution to manage our organization and create more efficiencies in our business processes.
- Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
- UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
- Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
- Call center does not easily support orders taken from multiple locations.
- Payment integration has been challenging, but ultimately doable.
- There are several minor bugs that pop up from time to time.
- Dynamics AX has given us greater flexibility and capabilities in creating efficient business processes.
- The implementation process has taken longer than expected.
- Working with Microsoft partners during the implementation has been a struggle.
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
Microsoft Dynamics AX is suitable for medium to large organizations that are looking for an Enterprise Resource Planning solution that provides a single solution for managing multiple business processes and reporting and transaction requirements. Dynamics AX has proven to be a good solution for our wholesale business.